Billing Analyst - Data-Driven, Client-Focused, Hybrid

1000 Pitney Bowes Inc; Shelton (CT); Hybrid; USD 54,000 - 62,000; Full time

Benefits offered by this job

Career growth

Inclusive environment

Global benefits

Job summary

Pitney Bowes in Shelton, CT is seeking a detail-oriented billing specialist to support high-value clients. You will ensure timely billing, resolve account issues, and collaborate with internal teams to implement pricing updates and maintain data integrity.

The role requires strong Excel skills, experience with billing systems, and the ability to manage multiple priorities in a fast-paced environment. This hybrid position offers growth opportunities and comprehensive benefits.

Qualifications

• Experience in billing, accounts receivable, collections, finance operations, or related function.
• Advanced proficiency with Microsoft Excel and strong computer skills.
• Strong analytical, organizational, and problem solving abilities.
• Experience with billing data, pricing updates, and client contracts.
• Experience supporting large or national customer accounts.

Responsibilities

• Support high-value Presort clients by ensuring billing and collection activities are completed accurately and timely.
• Maintain client satisfaction by partnering with internal and external stakeholders to resolve billing and account issues.
• Analyze billing data to identify trends, performance concerns, and potential billing discrepancies.
• Read and interpret client contracts and implement pricing updates as required.
• Assist with rate case reviews to ensure customer pricing is updated accurately.
• Collaborate across departments to resolve account setup, invoicing, and billing inquiries.
• Help develop, improve, and document billing processes to increase efficiency and reduce errors.

Skills

Excel proficiency

Billing & accounts receivable

Analytical thinking

Attention to detail

Communication skills

Cross-department collaboration

Tools

Billing systems

Finance software

Job description

Pitney Bowes in Shelton, CT is seeking a detail-oriented billing specialist to support high-value clients. You will ensure timely billing, resolve account issues, and collaborate with internal teams to implement pricing updates and maintain data integrity.

The role requires strong Excel skills, experience with billing systems, and the ability to manage multiple priorities in a fast-paced environment. This hybrid position offers growth opportunities and comprehensive benefits.