Hybrid Benefits Tech & Data Specialist

Towne Insurance; Norfolk, Charlotte (VA, NC); On-site; USD 62,000 - 80,000; Full time

Job summary

Towne Insurance, serving as a leading benefits specialist, is seeking a Benefits Technology Support Specialist to join our Norfolk or Charlotte team. The role focuses on maintaining data integrity across AMS+/Quote+/EPIC and supporting related benefits technology systems.

You will perform database analysis, assist with projects and reporting, and liaise with carriers to ensure accurate plans and rates. The position emphasizes detail orientation, teamwork, and adherence to compliance standards.

Qualifications

• Detail-oriented with ability to work with minimal supervision.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Proficient with Microsoft Office, especially Excel.
• Experience with benefits technology systems is a plus.

Responsibilities

• Ensure the integrity of data in AMS+/Quote+/EPIC.
• Perform ongoing database analysis and maintenance for plans, carriers, and coverage.
• Assist with projects and reporting to review and clean up data.
• Review and audit plan data and test rates in AMS+/Quote+/EPIC.
• Liaise with benefit carriers for plans and rates as required.
• Assist with testing and production efforts for new functionality.
• Develop and maintain SOPs related to AMS+/Quote+ functionality.
• Maintain confidentiality and comply with laws and internal regulations.

Skills

Detail-oriented

Organizational skills

Multitasking

Team player

Excel proficiency

Tools

AMS+/Quote+/EPIC

Microsoft Excel

Job description

Towne Insurance, serving as a leading benefits specialist, is seeking a Benefits Technology Support Specialist to join our Norfolk or Charlotte team. The role focuses on maintaining data integrity across AMS+/Quote+/EPIC and supporting related benefits technology systems.

You will perform database analysis, assist with projects and reporting, and liaise with carriers to ensure accurate plans and rates. The position emphasizes detail orientation, teamwork, and adherence to compliance standards.