Benefits Administrative Specialist | Hybrid/Remote

Cross Insurance; Manchester (NH); Hybrid; USD 31,684 - 37,195; Full time

Benefits offered by this job

Comprehensive benefits package

401k with match

Paid time off

Job summary

Cross Insurance in Manchester, NH, is seeking a Benefits Administrative Assistant to support our employee benefits team. You will assist with TPA renewals, compliance reviews, Salesforce data updates, RFPs, and open enrollment materials.

You will also service claim issues with carriers, coordinate with the account manager for resolution, and maintain accurate records. Strong organizational, communication, and MS Office skills are essential; a high school diploma is required, with higher

Qualifications

• High School Diploma; associates or bachelor’s degree preferred.
• 3+ years administrative experience, preferably in Employee Benefits.
• Familiarity with Employee Benefits functionality and processes.
• Experience with Salesforce is a plus.
• Proficient in MS Office, especially Excel and PowerPoint.

Responsibilities

• Assist with TPA renewals and compliance document review.
• Update databases using Salesforce CRM.
• Generate RFPs and manage client requests.
• Prepare open enrollment materials for employees.
• Coordinate resolution of claim issues with carriers and account manager.

Skills

Interpersonal communication

Attention to detail

Multitasking

Problem solving

Organizational skills

Customer service

Education

High School Diploma

Associates or Bachelor’s degree preferred

Tools

Salesforce

MS Office (Excel, PowerPoint)

Job description

Cross Insurance in Manchester, NH, is seeking a Benefits Administrative Assistant to support our employee benefits team. You will assist with TPA renewals, compliance reviews, Salesforce data updates, RFPs, and open enrollment materials.

You will also service claim issues with carriers, coordinate with the account manager for resolution, and maintain accurate records. Strong organizational, communication, and MS Office skills are essential; a high school diploma is required, with higher