Hybrid Benefits & Retirement Analytics Specialist

Northeastern University; Boston (MA); Hybrid; USD 67,855 - 95,845; Full time

Job summary

The Senior Benefits Specialist/Analyst at Northeastern University leads day-to-day health, welfare, and retirement benefit operations, delivering analytics to inform design, compliance, and cost management. The role partners with vendors, handles complex inquiries, and supports open enrollment and ongoing administration.

Reporting to the Associate Director, Benefits, this position requires strong Excel skills, Experience with Workday or HRIS, and the ability to manage multiple priorities in a

Qualifications

• Bachelor's degree required in HR, Business Administration, Finance, or related field.
• 10+ years of progressive benefits administration/retirement analytics experience.
• Experience administering health and welfare and retirement plans; eligibility, enrollment, and vendor feeds.

Responsibilities

• Serve as a senior point of contact for escalated benefits inquiries from employees and retirees; resolve complex issues.
• Administer day-to-day health and welfare plan operations including enrollment and COBRA coordination.
• Partner with carriers and vendors to troubleshoot data discrepancies, file feed errors, and billing reconciliation.

Skills

Analytical skills

Communication skills

Vendor coordination

Data analysis

HRIS/Workday familiarity

Education

Bachelor's degree in HR/Business/Finance

CEBS/CBP/PHR/SPHR certification preferred

Tools

Workday

Advanced Excel

Job description

The Senior Benefits Specialist/Analyst at Northeastern University leads day-to-day health, welfare, and retirement benefit operations, delivering analytics to inform design, compliance, and cost management. The role partners with vendors, handles complex inquiries, and supports open enrollment and ongoing administration.

Reporting to the Associate Director, Benefits, this position requires strong Excel skills, Experience with Workday or HRIS, and the ability to manage multiple priorities in a