Hybrid Benefits Administrator - Client Impact & Growth

Recruit CRM; Town of Florida (NY); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Hybrid work schedule

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

MidtownHR is seeking a Benefits Administrator to support day-to-day administration of employee benefit programs for multiple client accounts. You will work closely with the Director of Benefits, clients, employees, carriers, and internal teams to ensure accurate and timely benefits administration.

This role requires being detail-oriented, organized, and capable of handling multiple priorities while escalating complex issues as needed. A hybrid schedule and opportunities for growth are available.

Qualifications

• 2+ years of experience in employee benefits administration.
• Experience with group health, dental, vision, life, disability, and voluntary plans.
• Knowledge of COBRA, ACA, HIPAA, and ERISA preferred.
• Experience in PEO environments or HR outsourcing is a plus.
• Experience with payroll, HRIS, and benefits platforms preferred.
• Strong Excel skills and proficiency with MS Office.

Responsibilities

• Administer employee benefit eligibility, enrollments, qualifying life events, changes, and terminations for multiple client accounts.
• Support new client benefit implementations and onboarding under the director's guidance.
• Support benefit plan setup and ongoing maintenance within payroll and benefits platforms.
• Respond to client and employee benefit inquiries via phone and email with professional support.
• Audit benefits data to ensure accuracy and compliance.
• Coordinate with insurance carriers to resolve claims-related issues and discrepancies.
• Assist with annual Open Enrollment planning and communications.
• Reconcile carrier invoices and assist with benefits billing processes.
• Coordinate COBRA administration and ACA eligibility tracking.
• Work with Payroll to ensure benefit elections and deductions are reflected in payroll.

Skills

Benefits administration

Client relationship management

Multi-client support

Attention to detail

Bilingual EN/ES

Customer service

Communication

Tools

Microsoft Excel

Job description

MidtownHR is seeking a Benefits Administrator to support day-to-day administration of employee benefit programs for multiple client accounts. You will work closely with the Director of Benefits, clients, employees, carriers, and internal teams to ensure accurate and timely benefits administration.

This role requires being detail-oriented, organized, and capable of handling multiple priorities while escalating complex issues as needed. A hybrid schedule and opportunities for growth are available.