Hybrid Benefits Account Manager — Insurance & Retirement

Marsh Agency; Orland Park (IL); Hybrid; USD 65,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Generous time off

Tuition reimbursement

Professional development opportunities

Stock purchase opportunities

Charitable contribution match

401K retirement programs

Job summary

Marsh Agency is seeking an Account Manager in Illinois. You will execute client service strategies, prepare proposals, and build deep client relationships while coordinating with producers, account executives, and internal teams.

The role requires at least 2+ years of account management experience in insurance, a Producer license for Fire/Casualty or Life/Health, and willingness to travel locally and long-distance. Hybrid work arrangements are available.

Qualifications

• 2+ years Account Manager experience in an insurance brokerage or similar
• Producer license required (Fire/Casualty or Life/Health)
• Travel to client meetings as needed, including local and long-distance

Responsibilities

• Plan, execute, and track tailored service strategies for each client to drive measurable value
• Prepare proposals and service plans with options to assist client decisions
• Build strong client relationships through multiple communication channels
• Analyze risk, coverage, and program structure; implement changes
• Manage client portal data accuracy and access for staff
• Explain coverage terms and options to clients
• Coordinate with internal teams to ensure timely service delivery
• Collaborate across service teams for a cohesive client experience
• Prioritize workload and client service requests effectively

Skills

Account management

Client service

Negotiation

Communication

Travel readiness

Education

BS/BA in Business, Insurance, or related field

Producer's License (Fire/Casualty or Life/Health)

Tools

Microsoft Office Suite

Job description

Marsh Agency is seeking an Account Manager in Illinois. You will execute client service strategies, prepare proposals, and build deep client relationships while coordinating with producers, account executives, and internal teams.

The role requires at least 2+ years of account management experience in insurance, a Producer license for Fire/Casualty or Life/Health, and willingness to travel locally and long-distance. Hybrid work arrangements are available.