Hybrid Benefit Account Manager

prestigeemployeeadministrators; Morrisville (NC); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

PrestigePEO in Morrisville, NC is seeking an Account Manager who will own strategic client relationships within the PEO co-employment framework, guiding benefit and compliance decisions and coordinating cross-functional teams to deliver integrated HR solutions.

You will lead renewal conversations, ACA strategy, and complex benefits discussions with client leadership, help retain key accounts, and identify upsell opportunities, with a hybrid schedule (3 days in-office, 2 from home) to support

Qualifications

• Bachelor's degree required.
• Five+ years of client-facing and/or sales experience in group employee benefits.
• Life and Health license required.
• Advanced knowledge of PEO benefits administration, carrier structures, and regulatory compliance.
• Proven experience managing complex client relationships, escalations, and renewals.
• Strong strategic, consultative, and leadership capabilities.

Responsibilities

• Own and manage strategic client relationships within the PEO co-employment model.
• Serve as the primary escalation point for complex benefits, compliance, and service issues.
• Lead strategic planning conversations, renewal strategy, and long-term benefits discussions with client leadership.
• Conduct high-level ACA strategy meetings and complex regulatory and compliance consultations.
• Coordinate cross-functional internal teams (Payroll, HR, Compliance) to deliver cohesive PEO benefit solutions.
• Analyze client benefit performance through reporting, trending, and forecasting to inform strategy.
• Manage high-touch, high-impact client benefit portfolios with elevated risk, complexity, and customization.
• Mentor, guide and support escalations for Benefits Specialist II and Benefits Specialist I team members.
• Drive client retention initiatives through proactive benefit products engagement.
• Identify and support upsell and expansion opportunities across PEO service offerings where appropriate.

Skills

Client relationship management

Sales experience

Leadership

Regulatory compliance

Education

Bachelor's degree

Life and Health license

Job description

PrestigePEO in Morrisville, NC is seeking an Account Manager who will own strategic client relationships within the PEO co-employment framework, guiding benefit and compliance decisions and coordinating cross-functional teams to deliver integrated HR solutions.

You will lead renewal conversations, ACA strategy, and complex benefits discussions with client leadership, help retain key accounts, and identify upsell opportunities, with a hybrid schedule (3 days in-office, 2 from home) to support