Strategic Benefit Account Manager - Hybrid Tampa

prestigeemployeeadministrators; Tampa (FL); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

PrestigePEO in Tampa, FL seeks an Account Manager to own strategic client relationships within our PEO co-employment model. You will drive long-term benefits decisions, manage escalations, and collaborate with Payroll, HR and Compliance to deliver integrated PEO solutions.

You will lead renewal strategies and ACA policy discussions with client leadership, ensuring retention and growth while navigating complex regulatory requirements.

Qualifications

• Bachelor's degree required.
• Minimum of five years of client facing and/or sales experience in group employee benefits.
• Life and Health license required.
• Advanced knowledge of PEO benefits administration, carrier structures, and regulatory compliance.
• Proven experience managing complex client relationships, escalations, and renewals.
• Strong strategic, consultative, and leadership capabilities.

Responsibilities

• Own and manage strategic client relationships within the PEO co-employment model.
• Serve as the primary escalation point for complex benefits, compliance, and service issues.
• Lead strategic planning conversations, renewal strategy, and long-term benefits discussions with client leadership.
• Conduct high-level ACA strategy meetings and complex regulatory and compliance consultations.
• Coordinate cross-functional internal teams (Payroll, HR, Compliance) to deliver cohesive PEO benefit solutions.
• Analyze client benefit performance through reporting, trending, and forecasting to inform strategy.
• Manage high-touch, high-impact client benefit portfolios with elevated risk, complexity, and customization.
• Mentor, guide and support escalations for Benefits Specialist II and Benefits Specialist I team members.
• Drive client retention initiatives through proactive benefit products engagement.
• Identify and support upsell and expansion opportunities across PEO service offerings where appropriate.
• Partner and build relationships with external partners and internal partners for revenue and retention
• Oversaw end-to-end onboarding accuracy for clients and employees, directly supporting revenue outcomes and strengthening ongoing client retention.
• Perform additional duties and special projects assigned in support of the Benefits department and organizational goals

Skills

Client facing experience

Sales experience

Strategic leadership

Education

Bachelor's degree

Tools

Salesforce

PrismHR

Job description

PrestigePEO in Tampa, FL seeks an Account Manager to own strategic client relationships within our PEO co-employment model. You will drive long-term benefits decisions, manage escalations, and collaborate with Payroll, HR and Compliance to deliver integrated PEO solutions.

You will lead renewal strategies and ACA policy discussions with client leadership, ensuring retention and growth while navigating complex regulatory requirements.