Hybrid Banking Associate — Service, Teller & Loan Growth

Retail Region 2 Administration; Quincy (MA); On-site; USD 26,174 - 34,440; Full time

Job summary

Retail Region 2 Administration in Massachusetts is seeking a Service Associate to perform a hybrid role combining customer service and teller duties. The position entails handling deposits, loan applications, referrals, and meeting quarterly sales goals.

The starting pay is $22.00 per hour, with benefits and retirement options described in the job posting. Ideal candidates will be independent, tech-literate, and able to build strong relationships with customers.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of sales experience in a retail, financial services or hospitality environment preferred.
• Some banking experience is a plus.
• Must be able to exchange accurate information and communicate clearly with customers.
• Ability to build relationships across the organization and learn product details.

Responsibilities

• Simultaneously performs the duties of a traditional branch customer service representative and teller in a hybrid role.
• Open deposit accounts and process loan applications for various lending units.
• Refer customers to other bank lines and third-party partners to grow the portfolio.

Skills

Communication skills

Independent worker

Multitasking

Technical literacy

Relationship building

Education

High school diploma or equivalent

Job description

Retail Region 2 Administration in Massachusetts is seeking a Service Associate to perform a hybrid role combining customer service and teller duties. The position entails handling deposits, loan applications, referrals, and meeting quarterly sales goals.

The starting pay is $22.00 per hour, with benefits and retirement options described in the job posting. Ideal candidates will be independent, tech-literate, and able to build strong relationships with customers.