Hybrid Back Office Fulfillment Specialist - Deposits

Goldman Sachs Bank AG; Draper (UT); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health and wellness programs

Competitive vacation policies

On-site fitness centers

Child care and family care support

Job summary

Goldman Sachs Bank AG is looking for a Back Office Fulfillment Specialist in Draper, UT. This role is responsible for resolving customer inquiries and internal back-office cases across online retail deposits.

The ideal candidate will have at least 2 years of customer service experience and a basic understanding of banking operations. Strong analytical and organizational skills are essential to succeed in this position.

The company promotes a hybrid working model and offers competitive benefits, including healthcare and wellness programs.

Qualifications

• Minimum 2 years of customer service experience.
• Strong analytical, problem-solving, and organizational skills.
• Self-motivated and detail-oriented, capable of prioritizing tasks under pressure.

Responsibilities

• Resolve customer inquiries and back-office cases related to deposit operations.
• Place outbound calls to assist customers with online retail deposit products.
• Document actions and decisions clearly in internal tools and systems.

Skills

Customer service experience

Banking operations understanding

Analytical skills

Problem-solving skills

Organizational skills

Job description

Goldman Sachs Bank AG is looking for a Back Office Fulfillment Specialist in Draper, UT. This role is responsible for resolving customer inquiries and internal back-office cases across online retail deposits.

The ideal candidate will have at least 2 years of customer service experience and a basic understanding of banking operations. Strong analytical and organizational skills are essential to succeed in this position.

The company promotes a hybrid working model and offers competitive benefits, including healthcare and wellness programs.