Hybrid B2B Sales & Marketing Coordinator

Canyon Ranch Operating, LLC; Fort Worth (TX); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Canyon Ranch guides the pursuit of wellbeing through immersive destinations and proven answers. The Sales Marketing Coordinator role in Fort Worth, TX supports leisure sales, CRM records, collateral, campaigns, events, and client inquiries, reporting to the Sales Marketing Manager.

Ideal candidates have 2-3 years in sales support or marketing coordination, proficiency in Excel/PowerPoint, and strong writing with travel advisor interactions.

Qualifications

• 2-3 years of experience in sales support, marketing coordination, events, or hospitality operations.
• Bachelor's degree preferred, or equivalent experience in Marketing.
• Working knowledge of Delphi or a comparable hospitality CRM.
• Strong Excel and PowerPoint skills; clear, professional writing and comfort communicating with travel advisors, clients, and property teams.
• Highly organized, able to manage competing deadlines from two managers without dropping details.

Responsibilities

• Maintain CRM records, account files and sales activity in Delphi.
• Pull and format revenue and production reports for advisor, consortia and group accounts.
• Respond to inbound travel advisor and group inquiries, routing qualified leads to managers.
• Build call lists and prospect research for sales trips, office visits and webinars.
• Process rate agreements, commission questions and advisor program enrollments.
• Track amenity requests, VIP arrivals and site visit details with property teams.
• Assemble sales presentations, proposal decks and case studies using approved templates.
• Keep the group sales webpage, travel agency platforms and collateral library up to date.
• Support account-based marketing using target account lists and personalized outreach materials.
• Manage registration, booth logistics, shipping and materials for industry events.
• Support client events with guest lists, invitations, name badges and on-site materials.
• Handle post-event lead capture, CRM data entry and follow-up tracking.
• Process invoices, expense reports and purchase orders for the team.
• Maintain the shared team calendar for events, campaigns and deadlines.

Skills

Communication skills

Organized

Writing proficiency

Customer outreach

Education

Bachelor's degree preferred in Marketing or related field

Tools

Delphi

Excel

PowerPoint

Job description

Canyon Ranch guides the pursuit of wellbeing through immersive destinations and proven answers. The Sales Marketing Coordinator role in Fort Worth, TX supports leisure sales, CRM records, collateral, campaigns, events, and client inquiries, reporting to the Sales Marketing Manager.

Ideal candidates have 2-3 years in sales support or marketing coordination, proficiency in Excel/PowerPoint, and strong writing with travel advisor interactions.