B2B Sales & Marketing Coordinator for Premium Hospitality

Canyon Ranch; Fort Worth (TX); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Canyon Ranch is seeking a Sales Marketing Coordinator to support leisure sales, sales marketing, and events from Fort Worth, TX in a hybrid role. You will maintain CRM records in Delphi, prepare collateral, and assist with trade shows and client events under the Sales Marketing Manager.

The ideal candidate has 2–3 years in sales support or hospitality operations, a bachelor's degree or equivalent marketing experience, and strong Excel/PowerPoint skills with professional writing abilities.

Qualifications

• 2–3 years of experience in sales support, marketing coordination, events, or hospitality operations.
• Bachelor's degree preferred, or equivalent experience in Marketing.
• Working knowledge of Delphi or a comparable hospitality CRM.
• Strong Excel and PowerPoint skills; clear, professional writing and client communication.
• Highly organized with ability to manage deadlines from two managers.
• Willing to travel for trade shows and client events.

Responsibilities

• Maintain CRM records, account files and sales activity in Delphi.
• Pull and format revenue and production reports for advisor, consortia and group accounts.
• Respond to inbound travel advisor and group inquiries, routing qualified leads to managers.
• Build call lists and prospect research for sales trips, office visits and webinars.
• Process rate agreements, commission questions and advisor program enrollments.
• Track amenity requests, VIP arrivals and site visit details with property teams.
• Assemble sales presentations, proposal decks and case studies using approved templates.
• Keep the group sales webpage, travel agency platforms and collateral library up to date.
• Support account-based marketing using target account lists and personalized outreach materials.
• Manage registration, booth logistics, shipping and materials for industry events.
• Support client events with guest lists, invitations, name badges and on-site materials.
• Handle post-event lead capture, CRM data entry and follow-up tracking.
• Process invoices, expense reports and purchase orders for the team.
• Maintain the shared team calendar for events, campaigns and deadlines

Skills

Excel

PowerPoint

Organization

Communication

Education

Bachelor's degree preferred

Tools

Delphi CRM

Job description

Canyon Ranch is seeking a Sales Marketing Coordinator to support leisure sales, sales marketing, and events from Fort Worth, TX in a hybrid role. You will maintain CRM records in Delphi, prepare collateral, and assist with trade shows and client events under the Sales Marketing Manager.

The ideal candidate has 2–3 years in sales support or hospitality operations, a bachelor's degree or equivalent marketing experience, and strong Excel/PowerPoint skills with professional writing abilities.