Hybrid B2B Customer Relations Specialist

Corpay; Brentwood (TN); Hybrid; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401k plan

Virtual fitness classes

PTO and holidays

Employee discounts

Philanthropic support

Company culture prizes

Job summary

Corpay is looking for a Customer Relations Representative in Brentwood, TN to handle B2B inquiries by email and phone. The role reports to the Operations Supervisor and works in a hybrid setup with formal training provided.

Responsibilities include resolving client requests, applying product knowledge, and collaborating across departments to ensure client satisfaction and retention. Hybrid work and a forecasted pay rate are offered.

Qualifications

• High School Education or equivalent is required.
• B2B experience preferred with coaching and growth potential.
• Excellent communication skills, both written and verbal.
• Superior customer service and ability to resolve issues quickly.

Responsibilities

• Respond to inbound emails and calls to resolve client and cardholder requests.
• Support with product knowledge and best practices to clients.
• Collaborate with internal departments to support customer base.
• Meet productivity and department goals.

Skills

B2B experience

Strong organization

Excellent communication

Customer service

Phone & computer skills

Analytical skills

Team collaboration

Education

High School or equivalent

Job description

Corpay is looking for a Customer Relations Representative in Brentwood, TN to handle B2B inquiries by email and phone. The role reports to the Operations Supervisor and works in a hybrid setup with formal training provided.

Responsibilities include resolving client requests, applying product knowledge, and collaborating across departments to ensure client satisfaction and retention. Hybrid work and a forecasted pay rate are offered.