Hybrid B2B Collections Analyst – Construction

SOCOTEC, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health, dental, vision, and 401(k)

Job summary

SOCOTEC, Inc. is seeking a Collections Analyst to join a growing, distributed team based in Dallas, TX.

This hands-on role focuses on managing a book of B2B accounts across construction and engineering services, driving DSO improvements, and supporting automated collections with HighRadius. You will report to the Collections Manager and play a key part in escalating issues, resolving disputes, and maintaining accurate account data in Deltek and HighRadius.

Qualifications

• 2+ years in B2B collections, AR, or related finance role.
• Proven ability to manage high-volume books with discipline.
• Strong written and verbal communication for difficult conversations.
• Experience with Deltek or HighRadius is an advantage.
• Organized self-starter in a fast-paced environment.

Responsibilities

• Manage a defined book of B2B accounts and drive timely payment.
• Execute outbound contact strategy via phone and email daily.
• Work aging accounts from early reminders to pre-legal escalation.
• Log every contact with full notes in HighRadius.
• Monitor promises to pay and address broken PTPs promptly.
• Escalate accounts per policy and route disputes to owners.
• Track disputes and follow up to prevent aging.
• Communicate dispute outcomes and reactivate invoices.
• Provide feedback on HighRadius usability to improve E2E flow.
• Support transition to automated workflows and updated SOPs.
• Maintain data accuracy in Deltek and HighRadius.

Skills

B2B collections

account management

communication

ERP experience

Self-starter

Tools

Deltek

HighRadius

Job description

SOCOTEC, Inc. is seeking a Collections Analyst to join a growing, distributed team based in Dallas, TX.

This hands-on role focuses on managing a book of B2B accounts across construction and engineering services, driving DSO improvements, and supporting automated collections with HighRadius. You will report to the Collections Manager and play a key part in escalating issues, resolving disputes, and maintaining accurate account data in Deltek and HighRadius.