Hybrid Auto Claims Specialist - Commercial

CNA; Plano (TX); Hybride; USD 47 000 - 78 000; Plein temps

Résumé du poste

CNA is seeking an experienced claims professional to manage commercial auto physical damage claims with broad authority for low to moderate complexity cases. This is a hybrid role requiring 2 days in a CNA office per week, delivering high-quality outcomes with strong customer service.

You will coordinate all aspects of claim resolution, verify coverage, estimate reserves, and collaborate with claimants and partners to reach fair settlements. A license and prior claims experience are preferred.

Qualifications

• High school diploma required; associates or bachelor's degree preferred.
• Must obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
• Prior claim handling or insurance/customer service experience preferred.

Responsabilités

• Manages low to moderate complexity commercial claims per guidelines.
• Maintains customer updates and timely communications with insureds and customers.
• Verifies coverage, estimates reserves, and determines liability and settlements.
• Coordinates with internal/external partners to secure required resources for outcomes.
• Ensures proper documentation and disbursements within authority limits.
• Identifies subrogation/salvage opportunities and potential fraud for referrals.

Connaissances

Communication skills

Empathy

Collaboration

Independent judgement

Analytical mindset

Time management

Organizational skills

Microsoft Office

Formation

High school diploma

Associate or Bachelor's degree preferred

Insurance Adjuster License within 90 days

Outils

Microsoft Office

Description du poste

CNA is seeking an experienced claims professional to manage commercial auto physical damage claims with broad authority for low to moderate complexity cases. This is a hybrid role requiring 2 days in a CNA office per week, delivering high-quality outcomes with strong customer service.

You will coordinate all aspects of claim resolution, verify coverage, estimate reserves, and collaborate with claimants and partners to reach fair settlements. A license and prior claims experience are preferred.