Hybrid Auto Claims Investigator

National General; Scottsdale (AZ); Hybrid; USD 45,000 - 55,000; Full time

Job summary

National General in Scottsdale, AZ is hiring a Material Damage Telephone Adjuster to assist in the investigation of automobile claims. This role starts with in-office training and transitions to a hybrid work-from-home setup. You'll be responsible for evaluating claims, determining coverage, and guiding clients through the process. Ideal candidates will have strong problem-solving skills and a passion for customer service, contributing to a supportive claims experience in a fast-paced environment.

Qualifications

• Strong problem-solving skills and ability to handle fast-paced environments.
• Good customer service skills to support claims processing.
• Understanding of auto claims and insurance policies.

Responsibilities

• Investigate and handle automobile claims from initial report through resolution.
• Evaluate coverage, determine liability, and assess damages.
• Work with customers to guide them through the claims process.

Job description

National General in Scottsdale, AZ is hiring a Material Damage Telephone Adjuster to assist in the investigation of automobile claims. This role starts with in-office training and transitions to a hybrid work-from-home setup. You'll be responsible for evaluating claims, determining coverage, and guiding clients through the process. Ideal candidates will have strong problem-solving skills and a passion for customer service, contributing to a supportive claims experience in a fast-paced environment.