Hybrid Auto Bodily Injury Claims Specialist

Zurich NA; Dallas (TX); Hybride; USD 50 000 - 81 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits

Bonus eligible 10% incentive

Résumé du poste

Zurich North America Claims is embracing a flexible hybrid work model, allowing reports from Dallas, Atlanta, Schaumburg, or Overland Park while maintaining in-person connections when valuable. The role focuses on handling auto bodily injury claims with attorneys and striving for timely resolutions.

Ideal candidates bring a mixture of degrees/training and 2+ years in Claims, with knowledge of insurance regulations, strong communication, and customer service skills to support diverse clients and

Qualifications

• Bachelor’s Degree or higher with 2+ years in Claims/Insurance
• Zurich Certified Insurance Apprentice with Associate Degree and 2+ years in Claims/Insurance
• High School Diploma or equivalent with 4+ years in Claims/Insurance
• Completion of Zurich Claims Training Program with 2+ years in Claims/Insurance
• Must obtain and maintain required adjuster licenses

Responsabilités

• Handle auto bodily injury claims with varying complexity
• Collaborate with attorneys internally and externally
• Partner with attorneys on complex claims cases
• Develop case strategy and evaluate claims to resolve timely
• Estimate reserves and review ongoing claims within authority limits
• Assess damages and applicable ranges per law
• Ensure customer service by proactive communication and adherence to protocols
• Ensure compliance with state/federal laws and internal controls
• Refer claims to subrogation and fraud teams when needed

Connaissances

Microsoft Office

Insurance regulations knowledge

Strong communication skills

Analytical problem solving

Customer service experience

Collaborative teamwork

Claims adjustment understanding

Negotiation strategy awareness

Formation

Bachelor’s Degree or higher

Zurich Certified Insurance Apprentice (Associate Degree + 2+ years)

High School Diploma + 4+ years in Claims/Insurance

Zurich Claims Training Program completed

Description du poste

Zurich North America Claims is embracing a flexible hybrid work model, allowing reports from Dallas, Atlanta, Schaumburg, or Overland Park while maintaining in-person connections when valuable. The role focuses on handling auto bodily injury claims with attorneys and striving for timely resolutions.

Ideal candidates bring a mixture of degrees/training and 2+ years in Claims, with knowledge of insurance regulations, strong communication, and customer service skills to support diverse clients and