Hybrid Area Manager – Program Operations Leader

HPA; Oakland (CA); Hybrid; USD 86,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance for员工及

Paid Time Off

Job summary

High Performance Academy (HPA) is seeking an Area Manager in Northern California to lead Program Operations. You will manage teams, oversee program lifecycles, and drive operational excellence across programs, camps, and leagues, reporting to the Director of Northern California.

This hybrid role requires travel to program sites, strong KPI discipline, budget oversight, and collaboration with HR, Marketing, Finance, and regional teams.

Qualifications

• Bachelor's degree or experience in relevant field.
• 5+ years of experience in program operations, management, or a related leadership role
• Strong organizational and leadership skills, with experience managing a team
• Demonstrated ability to build, lead, and document operational systems and processes while implementing and revising existing ones
• Knowledge of program evaluation, KPI frameworks, budget management and discipline
• Proficiency in Microsoft Office, project management software (Asana and Ninety), and HRIS/scheduling tools (Paycor, Deputy, or equivalent)
• Experience in a dynamic, fast-paced environment - ideally in youth development, education, community programs, or sports/enrichment
• Passion for youth development and a deep commitment to HPA's mission to serve 100,000 youth by 2030
• Must be available occasionally on Saturdays and able to travel locally; valid driver's license required

Responsibilities

• Lead and develop Program Operations teams through coaching, accountability, and professional growth.
• Oversee program lifecycles from onboarding to evaluation and stakeholder feedback.
• Support process documentation and system development for scalable operations.
• Monitor KPI metrics, analyze data, and implement performance-improving strategies.
• Manage budget adherence, labor costs, procurement, and vendor relations.
• Collaborate with HR, Marketing, Growth, Finance, and Regional teams.
• Foster a positive, values-driven culture and employee engagement.

Skills

Leadership

Team management

KPI analysis

Budget management

Operational systems

Youth development passion

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Asana

Ninety

Paycor

Deputy

Job description

High Performance Academy (HPA) is seeking an Area Manager in Northern California to lead Program Operations. You will manage teams, oversee program lifecycles, and drive operational excellence across programs, camps, and leagues, reporting to the Director of Northern California.

This hybrid role requires travel to program sites, strong KPI discipline, budget oversight, and collaboration with HR, Marketing, Finance, and regional teams.