Area Manager

HPA; Oakland (CA); Hybrid; USD 86,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance for员工及

Paid Time Off

Job summary

High Performance Academy (HPA) is seeking an Area Manager in Northern California to lead Program Operations. You will manage teams, oversee program lifecycles, and drive operational excellence across programs, camps, and leagues, reporting to the Director of Northern California.

This hybrid role requires travel to program sites, strong KPI discipline, budget oversight, and collaboration with HR, Marketing, Finance, and regional teams.

Qualifications

• Bachelor's degree or experience in relevant field.
• 5+ years of experience in program operations, management, or a related leadership role
• Strong organizational and leadership skills, with experience managing a team
• Demonstrated ability to build, lead, and document operational systems and processes while implementing and revising existing ones
• Knowledge of program evaluation, KPI frameworks, budget management and discipline
• Proficiency in Microsoft Office, project management software (Asana and Ninety), and HRIS/scheduling tools (Paycor, Deputy, or equivalent)
• Experience in a dynamic, fast-paced environment - ideally in youth development, education, community programs, or sports/enrichment
• Passion for youth development and a deep commitment to HPA's mission to serve 100,000 youth by 2030
• Must be available occasionally on Saturdays and able to travel locally; valid driver's license required

Responsibilities

• Lead and develop Program Operations teams through coaching, accountability, and professional growth.
• Oversee program lifecycles from onboarding to evaluation and stakeholder feedback.
• Support process documentation and system development for scalable operations.
• Monitor KPI metrics, analyze data, and implement performance-improving strategies.
• Manage budget adherence, labor costs, procurement, and vendor relations.
• Collaborate with HR, Marketing, Growth, Finance, and Regional teams.
• Foster a positive, values-driven culture and employee engagement.

Skills

Leadership

Team management

KPI analysis

Budget management

Operational systems

Youth development passion

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Asana

Ninety

Paycor

Deputy

Job description

About High Performance Academy (HPA)

High Performance Academy (HPA) is on a mission to empower individuals to reach their potential through sports enrichment, and positive development experiences. We partner with schools and districts across California to provide dynamic, inclusive, and high-quality after-school and enrichment programs, camps and leagues that combine sports, social-emotional learning, and mentorship. Our goal is to serve 100,000 youth by 2030 through experiences that build confidence, teamwork, and lifelong skills, on and off the field.

High Performance Academy (HPA) is on a mission to empower individuals to reach their potential through sports enrichment, and positive development experiences. We partner with schools and districts across California to provide dynamic, inclusive, and high-quality after-school and enrichment programs, camps and leagues that combine sports, social-emotional learning, and mentorship. Our goal is to serve 100,000 youth by 2030 through experiences that build confidence, teamwork, and lifelong skills, on and off the field.

About The Role

The Area Manager is a key leader within High Performance Academy's Program Operations Department, responsible for managing people, processes, and projects that drive program quality, operational excellence, and staffing effectiveness. Reporting to the Director of Northern California, this role serves as a strategic and hands-on leader who oversees program lifecycles, staff development, operational systems, KPI performance, and cross-functional collaboration. The Area Manager plays a critical role in ensuring HPA's Programs, Camps, and Leagues are delivered consistently, efficiently, and in alignment with the organization’s mission, values, and growth goals. This position combines leadership, operational execution, data-driven decision-making, and continuous improvement to enhance both staff success and youth program experiences.

This role is a hybrid opportunity, with travel to visit program sites as required.

How You'll Contribute

• Lead & Develop Teams: Manage and support Program Operations team members through coaching, accountability, performance management, and professional development.
• Drive Program Excellence: Oversee program lifecycles including onboarding, training, activation, evaluation, and stakeholder feedback to ensure consistent, high-quality delivery.
• Build & Improve Systems: Support process documentation, operational systems development, and continuous improvement initiatives that create scalable and sustainable operations.
• Own KPI Performance: Monitor departmental metrics, analyze operational data, identify trends, and implement strategies that improve program performance, staffing efficiency, and organizational outcomes.
• Manage Operational Resources: Oversee budget adherence, labor cost management, procurement, inventory, and vendor relationships to maximize efficiency and effectiveness.
• Partner Cross-Functionally: Collaborate with Human Resources, Marketing, Growth, Finance, and Regional teams to align operational needs, staffing plans, onboarding, and organizational initiatives.
• Champion Culture & Values: Foster a positive, accountable, and values-driven environment that supports employee engagement, retention, recognition, and professional growth.

Who You Are

We're looking for someone who lives our HPA Core Values. At HPA, our values start with "I" and end in "us"

• Integrity -You do what's right, even when no one's watching.
• Caring -You lead with empathy and put others first.
• Driven -You're committed to growth, on and off the field.
• Resourceful -You're a creative problem solver, always finding ways to make things work.
• Team Player -You believe we're better together and always show up for your team.

What You'll Bring

• Bachelor's degree or experience in relevant field
• 5+ years of experience in program operations, management, or a related leadership role
• Strong organizational and leadership skills, with experience managing and leading a team
• Demonstrated ability to build, lead, and document operational systems and processes while implementing and revising existing ones
• Knowledge of program evaluation, KPI frameworks, budget management and discipline
• Proficiency in Microsoft Office, project management software (Asana and Ninety), and HRIS/scheduling tools (Paycor, Deputy, or equivalent)
• Experience in a dynamic, fast-paced environment - ideally in youth development, education, community programs, or sports/enrichment
• Passion for youth development and a deep commitment to HPA's mission to serve 100,000 youth by 2030
• Must be available occasionally on Saturdays and able to travel locally; valid driver's license required

Why You'll Love Working Here

• Salary: 86,000-90,000 annually, based on experience.
• Medical/Virtual Care, Dental and Vision Insurance Plans for employee and dependents
• Paid Time Off - we understand the importance of time to rest and recharge
• Paid Holidays and Paid Sick Leave
• Financial Wellness - 401(k)/Retirement and Financial Coaching through our EAP
• Professional Development Opportunities
• Employee Assistance Program (EAP)
• Additional Perks: Employee Discounts, Recognition Rewards, life insurance options, and more

Be Part of Something Legendary

At HPA, we believe teamwork, purpose, and growth are the foundation for impact. If you are ready to support the people systems behind meaningful youth programs and help ensure our organization operates with excellence and integrity, we would love to hear from you.

Equal Employment Opportunity Statement

At High Performance Academy everyone belongs. We are proud to be an Equal Opportunity Employer, committed to building a team as diverse as the communities we serve. We welcome all qualified applicants regardless of race, color, religion, sex including gender identity, gender expression, and pregnancy, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other protected status under federal, state, or local law.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and religious observances, in accordance with applicable law.