Area Manager

High Performance Academy, LLC; Oakland (CA); Hybrid; USD 86,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision Insurance

Paid Time Off

Paid Holidays

401(k)/Retirement

Professional Development Opportunities

Employee Discounts

Life insurance options

EAP

Job summary

High Performance Academy, based in Oakland, CA, is seeking an Area Manager to lead Program Operations across our camps, leagues, and youth programs. You will manage teams, own operational systems, and drive data‑driven improvements to deliver high‑quality experiences.

The role is hybrid with local travel, requires 5+ years in program operations, and a passion for youth development. Compensation ranges from $86,000 to $90,000 per year, plus benefits and professional development opportunities.

Qualifications

• Bachelor's degree or equivalent leadership experience in program operations.
• 5+ years in program operations or leadership.
• Strong organizational and people leadership skills.
• Experience building and documenting operating systems and processes.
• Knowledge of KPI frameworks, budgeting, and discipline.
• Proficiency with Microsoft Office, Asana, Ninety, and HRIS/scheduling tools.
• Experience in youth development, education, or community programs.
• Willingness to travel locally and some Saturday availability.

Responsibilities

• Lead and develop Program Operations teams through coaching and performance management.
• Oversee program lifecycles from onboarding to evaluation and feedback.
• Develop and document scalable operational systems.
• Monitor KPI performance and drive improvements in staffing efficiency.
• Manage budgets, labor costs, procurement, and vendor relations.
• Coordinate cross-functionally with HR, Marketing, Growth, Finance, and regional teams.

Skills

Integrity

Caring

Driven

Resourceful

Team Player

Organizational leadership

Education

Bachelor's degree or experience in relevant field

Tools

Microsoft Office

Asana

Ninety

Paycor

Deputy

Job description

ABOUT THE ROLE

The Area Manager is a key leader within High Performance Academy’s Program Operations Department, responsible for managing people, processes, and projects that drive program quality, operational excellence, and staffing effectiveness. Reporting to the Director of Northern California, this role serves as a strategic and hands‑on leader who oversees program lifecycles, staff development, operational systems, KPI performance, and cross‑functional collaboration. The Area Manager plays a critical role in ensuring HPA’s Programs, Camps, and Leagues are delivered consistently, efficiently, and in alignment with the organization’s mission, values, and growth goals. This position combines leadership, operational execution, data‑driven decision‑making, and continuous improvement to enhance both staff success and youth program experiences. This role is a hybrid opportunity, with travel to visit program sites as required.

HOW YOU'LL CONTRIBUTE

• Lead & Develop Teams: Manage and support Program Operations team members through coaching, accountability, performance management, and professional development.
• Drive Program Excellence: Oversee program lifecycles including onboarding, training, activation, evaluation, and stakeholder feedback to ensure consistent, high‑quality delivery.
• Build & Improve Systems: Support process documentation, operational systems development, and continuous improvement initiatives that create scalable and sustainable operations.
• Own KPI Performance: Monitor departmental metrics, analyze operational data, identify trends, and implement strategies that improve program performance, staffing efficiency, and organizational outcomes.
• Manage Operational Resources: Oversee budget adherence, labor cost management, procurement, inventory, and vendor relationships to maximize efficiency and effectiveness.
• Partner Cross-Functionally: Collaborate with Human Resources, Marketing, Growth, Finance, and Regional teams to align operational needs, staffing plans, onboarding, and organizational initiatives.
• Champion Culture & Values: Foster a positive, accountable, and values‑driven environment that supports employee engagement, retention, recognition, and professional growth.

WHO YOU ARE

We’re looking for someone who lives our HPA Core Values. At HPA, our values start with “I” and end in “us”.

• Integrity –You do what’s right, even when no one’s watching.
• Caring –You lead with empathy and put others first.
• Driven –You’re committed to growth, on and off the field.
• Resourceful –You’re a creative problem solver, always finding ways to make things work.
• Team Player –You believe we’re better together and always show up for your team.

WHAT YOU’LL BRING

• Bachelor's degree or experience in relevant field
• 5+ years of experience in program operations, management, or a related leadership role
• Strong organizational and leadership skills, with experience managing and leading a team
• Demonstrated ability to build, lead, and document operational systems and processes while implementing and revising existing ones
• Knowledge of program evaluation, KPI frameworks, budget management and discipline
• Proficiency in Microsoft Office, project management software (Asana and Ninety), and HRIS/scheduling tools (Paycor, Deputy, or equivalent
• Experience in a dynamic, fast‑paced environment – ideally in youth development, education, community programs, or sports/enrichment
• Passion for youth development and a deep commitment to HPA's mission to serve 100,000 youth by 2030
• Must be available occasionally on Saturdays and able to travel locally; valid driver's license required

Why You’ll Love Working Here

• Salary: 86,000-90,000 annually, based on experience.
• Medical/Virtual Care, Dental and Vision Insurance Plans for employee and dependents
• Paid Time Off — we understand the importance of time to rest and recharge
• Paid Holidays and Paid Sick Leave
• Financial Wellness — 401(k)/Retirement and Financial Coaching through our EAP
• Professional Development Opportunities
• Employee Assistance Program (EAP)
• Additional Perks: Employee Discounts, Recognition Rewards, life insurance options, and more

Be Part of Something Legendary

At HPA, we believe teamwork, purpose, and growth are the foundation for impact. If you are ready to support the people systems behind meaningful youth programs and help ensure our organization operates with excellence and integrity, we would love to hear from you.

Equal Employment Opportunity Statement

At High Performance Academy everyone belongs. We are proud to be an Equal Opportunity Employer, committed to building a team as diverse as the communities we serve. We welcome all qualified applicants regardless of race, color, religion, sex including gender identity, gender expression, and pregnancy, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other protected status under federal, state, or local law.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and religious observances, in accordance with applicable law.