Hybrid AR Specialist | Cash Flow Pro

Pharmaron; Waltham (MA); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Generous PTO & Holidays

Employee Wellness Programs

Job summary

Pharmaron in Waltham, MA is seeking an Accounts Receivable Specialist to join our finance team. You will manage customer accounts, drive collections, and ensure timely payments in a fast-paced life sciences environment.

Ideal candidates have at least three years of AR experience, a degree in Accounting/Finance, strong Excel and ERP skills, and a customer-focused approach to improve cash flow while collaborating across departments.

Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• Three or more years of Accounts Receivable and commercial collections experience.
• Experience supporting life sciences, CRO, or professional services environments preferred.
• Strong understanding of AR processes, collections practices, and account reconciliation.
• Experience using ERP systems and Microsoft Excel.

Responsibilities

• Manage and monitor assigned customer accounts to ensure timely collection of outstanding balances.
• Review aging reports and prioritize collection efforts based on account risk and delinquency.
• Contact customers via phone and email to secure payment commitments and resolve overdue invoices.
• Investigate and resolve payment discrepancies, billing disputes, unapplied cash, short payments, and account reconciliation issues.
• Maintain accurate collection documentation and account records within ERP systems.
• Collaborate with Billing, Business Development, and internal stakeholders to resolve issues affecting customer payments.
• Respond promptly to customer inquiries regarding invoices, payment history, account balances, and remittance information.
• Prepare account statements, payment reminders, collection notices, and related correspondence.
• Identify high-risk or delinquent accounts and recommend appropriate collection strategies, including payment plans, account holds, or escalation when necessary.

Skills

Accounts Receivable

ERP systems

Excel

Customer service

Education

Associate's or Bachelor's degree in Accounting/Finance/Business Administration

Tools

ERP systems

Job description

Pharmaron in Waltham, MA is seeking an Accounts Receivable Specialist to join our finance team. You will manage customer accounts, drive collections, and ensure timely payments in a fast-paced life sciences environment.

Ideal candidates have at least three years of AR experience, a degree in Accounting/Finance, strong Excel and ERP skills, and a customer-focused approach to improve cash flow while collaborating across departments.