Hybrid AR Deductions & Cash Applications Clerk

Winland Foods, Inc.; Green Bay (WI); Hybrid; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with match

STD/LTD/AD&D/Life

HSA

FSA

EAP

Hospital indemnity

Identity and Fraud Protection Plan

Legal

Critical Illness

Job summary

Winland Foods, Inc. is seeking a Deduction & Cash Applications Clerk to process incoming mail and emails, attach supporting documentation in SAP, and manage deduction records for the AR team.

The role offers a hybrid schedule (in-office Mon-Thu, remote Fridays) in Green Bay, WI, with benefits including medical, dental, vision, a 401(k) match, life and disability coverage, and more; pay is up to $23 per hour with potential bonuses.

Qualifications

• Professional attitude and appearance with a focus on customer service.
• Ability to work independently and as part of a team, prioritize work, and multi-task.
• Experience in Microsoft Office products (Excel, Word, PowerPoint, Access, Teams).
• Organizational skills with emphasis on time management for success in a fast-paced environment.
• Excellent communication skills.
• Strong attention to detail.

Responsibilities

• Receives incoming mail, opens, reviews, scans, and attached to AR items within SAP.
• Reviews general inbox emails and attach deduction support to AR items within SAP.
• Secures and organizes deduction backup from customers via websites and/or by email/phone communication.
• Maintains electronic storage files which contain various support documents or templates needed to process deductions.
• Accurately matches authorized deductions to planned promotions, ensures deductions are setup correctly, issues customer credit for valid claims and submit repayment for unauthorized claims.
• Update deduction status, action code, reason code, root cause code, performance dates and comments as they change in the deduction management system.
• Apply established processes, procedures, and supporting documentation to resolve deductions with an audit mindset following SOX compliance standards.
• Escalates issues and errors timely. Acts in the best interest of Winland Foods in all matters.
• Keeps Supervisor and/or Manager informed of activities that may require escalated attention.
• Backup cross training for front desk/mail room tasks for out of office coverage.

Skills

Customer service

Communication skills

Teamwork

Time management

Attention to detail

Tools

Excel

Word

PowerPoint

Access

Teams

Job description

Winland Foods, Inc. is seeking a Deduction & Cash Applications Clerk to process incoming mail and emails, attach supporting documentation in SAP, and manage deduction records for the AR team.

The role offers a hybrid schedule (in-office Mon-Thu, remote Fridays) in Green Bay, WI, with benefits including medical, dental, vision, a 401(k) match, life and disability coverage, and more; pay is up to $23 per hour with potential bonuses.