Hybrid AR & Credit Collections Specialist

Carl Zeiss SMT; Minneapolis (MN); Hybrid; USD 53,000 - 66,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k Matching

Employee Assistance Programs

Vacation and sick pay

Job summary

ZEISS is seeking an Accounts Receivable Credit & Collections Specialist to optimize cash flow and minimize bad debt. This hybrid Maple Grove, MN role requires strong AR, billing, and customer-service skills with SAP experience.

You will handle past due collections, invoice processing, payment reconciliations, and disputes. The position offers a competitive salary and a comprehensive benefits package within a global tech leader.

Qualifications

• 5+ years of experience in accounts receivable, credit and collections.
• Experience in billing, invoicing, accounts receivable, customer service, or related business operations.
• SAP experience preferred.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Experience working with customer billing portals is preferred.

Responsibilities

• Responsible for the collection of all past due invoices in assigned area.
• Print invoices daily and mail to customers.
• Work with Customer and internal resources to resolve Customer disputes that are impacting payment.
• Provide copies of invoices to Customers upon request.
• Contact Customer to resolve payment discrepancies (over and short payments).
• Recommend A/R adjustments for tax and freight.
• Request tax exemption certificates from customer as needed.
• Recommend accounts to be referred to collection service.
• Document status of past due invoices.
• Actively participate in the monthly A/R review meeting.
• Investigate and confirm address changes and other Customer information as needed.
• Process credit card payments as requested by customers.
• Apply customer payments to clear open invoices on accounts.

Skills

Accounts receivable

Credit & collections

Billing & invoicing

Customer service

Excel

SAP

Attention to detail

Communication skills

Tools

SAP

Microsoft Excel

Job description

ZEISS is seeking an Accounts Receivable Credit & Collections Specialist to optimize cash flow and minimize bad debt. This hybrid Maple Grove, MN role requires strong AR, billing, and customer-service skills with SAP experience.

You will handle past due collections, invoice processing, payment reconciliations, and disputes. The position offers a competitive salary and a comprehensive benefits package within a global tech leader.