Accounts Receivable Credit & Collections Specialist

Carl Zeiss Industrial Quality Solutions, LLC; Minneapolis (MN); Hybrid; USD 53,000 - 66,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k Matching

Employee Assistance Programs

Vacation and sick pay

Job summary

ZEISS in Maple Grove, MN is seeking an Accounts Receivable Credit & Collections Specialist. Hybrid work arrangement. You will apply proper credit and collection principles to maximize cash flow and ensure accurate AR valuation.

Responsibilities include collecting past due invoices, handling disputes, processing payments, and coordinating with internal teams. Ideal candidates have 5+ years AR/credit experience, SAP familiarity, and strong communication skills.

Qualifications

• 5+ years of experience in accounts receivable, credit and collections.
• Experience in billing, invoicing, accounts receivable, customer service, or related business operations.
• SAP experience preferred.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Experience working with customer billing portals is preferred.
• Proficiency in Microsoft Office applications, especially Excel.

Responsibilities

• Responsible for the collection of all past due invoices in assigned area.
• Print invoices daily and mail to customers.
• Work with Customer and internal resources to resolve Customer disputes that are impacting payment.
• Provide copies of invoices to Customers upon request.
• Contact Customer to resolve payment discrepancies (over and short payments).
• Recommend A/R adjustments for tax and freight.
• Request tax exemption certificates from customer as needed.
• Recommend accounts to be referred to collection service.
• Document status of past due invoices.
• Actively participate in the monthly A/R review meeting.
• Investigate and confirm address changes and other Customer information as needed.
• Provide input for updates.
• Process credit card payments as requested by customers.
• Apply customer payments to clear open invoices on accounts.
• Other duties as required.

Skills

Accounts Receivable

Credit & Collections

Customer service

Communication skills

Attention to detail

Multitasking

Billing portals experience

Tools

SAP

Excel

Job description

About Us

How many companies can say they’ve been in business for over 180 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location: This position is located in Maple Grove, MN with a Hybrid work schedule.

Role

An Accounts Receivable Credit & Collections Specialist you will apply proper principles of credit and collection to maximize cash flow, minimize bad debt write-offs and to ensure accurate financial statement valuation for accounts receivable.

Responsibilities

• Responsible for the collection of all past due invoices in assigned area.
• Print invoices daily and mail to customers.
• Work with Customer and internal resources to resolve Customer disputes that are impacting payment.
• Provide copies of invoices to Customers upon request.
• Contact Customer to resolve payment discrepancies (over and short payments).
• Recommend A/R adjustments for tax and freight.
• Request tax exemption certificates from customer as needed.
• Recommend accounts to be referred to collection service.
• Document status of past due invoices.
• Actively participate in the monthly A/R review meeting.
• Investigate and confirm address changes and other Customer information as needed.
• Provide input for updates.
• Process credit card payments as requested by customers.
• Apply customer payments to clear open invoices on accounts.
• Other duties as required.

Qualifications

• 5 + years of experience in accounts receivable, credit and collections
• Experience in billing, invoicing, accounts receivable, customer service, or related business operations.
• SAP experience preferred.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Experience working with customer billing portals is preferred.
• Proficiency in Microsoft Office applications, especially Excel.

Competencies

• Professional and courteous communication with customers and internal stakeholders.
• Willingness to answer customer calls and proactively address issues.
• Customer-focused with a service-oriented mindset.
• Solution-driven approach with strong problem-solving skills.
• Process-oriented and committed to accuracy and compliance.
• Strong sense of ownership and accountability.
• Collaborative team player with a positive attitude.
• Ability to remain professional and composed in challenging situations.
• Continuous improvement mindset and willingness to identify efficiencies

Pay

The annual pay range for this position is $53,000 – $66,000.

This position is also eligible for a performance bonus.

Benefits

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

Equal Employment Opportunity

ZEISS provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Your ZEISS Recruiting Team: Holly Greenwood‑Mosher

Diversity

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Join Us

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long‑term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.