Hybrid AR Collections Specialist

Cherry Bekaert; Atlanta (GA); Hybrid; USD 25,000 - 39,000; Full time

Job summary

Cherry Bekaert is seeking a Collections Coordinator in Atlanta, GA to manage AR portfolios, perform follow-up on past-due balances, and streamline billing processes. The role emphasizes accurate documentation, client communications, and coordination with Billing/Finance to resolve discrepancies.

The position supports a hybrid schedule (2-3 days in-office per week) and offers a comprehensive benefits package as part of a leading accounting and advisory firm.

Qualifications

• High School Diploma
• At least 1 year of collections and/or accounts receivable experience in a professional services or multi-entity environment.

Responsibilities

• Manage an assigned portfolio of routine AR accounts, performing timely outreach on past-due balances.
• Document all client interactions, follow-up actions, and commitments in the collections system.
• Generate and send client statements, reminder notices, and follow-up emails using approved templates.
• Review customer payments for basic discrepancies and coordinate with Billing/Finance to correct errors.
• Support account research including payment history reviews, invoice copies, portal status checks, and statement reconciliations.
• Monitor aging reports and follow prescribed cadence-based workflow activities.
• Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager.
• Assist in preparing weekly portfolio updates for team meetings.
• Submit invoices or documentation through client portals and maintain required artifacts.
• Coordinate with Engagement Teams to obtain missing information, PO numbers, billing clarifications, or approvals.
• Maintain organized, audit-ready documentation in line with internal controls and retention guidelines.
• Identify minor process inefficiencies and recommend practical improvements.
• Perform other duties as assigned.

Skills

AR collections experience

Education

High School Diploma

Job description

Cherry Bekaert is seeking a Collections Coordinator in Atlanta, GA to manage AR portfolios, perform follow-up on past-due balances, and streamline billing processes. The role emphasizes accurate documentation, client communications, and coordination with Billing/Finance to resolve discrepancies.

The position supports a hybrid schedule (2-3 days in-office per week) and offers a comprehensive benefits package as part of a leading accounting and advisory firm.