Hybrid AR Collections Specialist

Cherry Bekaert; Indianapolis (IN); Hybrid; USD 24,796 - 38,572; Full time

Job summary

Cherry Bekaert is seeking a Collections Coordinator to manage AR portfolios and perform daily follow‑up, documentation, and issue resolution to support cash-flow goals. The role offers a hybrid schedule with 2–3 days per week in an office setting.

Ideal candidates will have at least 1 year of collections or AR experience in a professional services environment and a high school diploma. Join a firm known for growth, collaboration, and a strong inclusive culture.

Qualifications

• 1 year of collections and/or accounts receivable experience in a professional services environment.
• Strong attention to detail and ability to document client interactions.

Responsibilities

• Manage an assigned portfolio of routine AR accounts with timely outreach on past-due balances.
• Document all client interactions, follow‑up actions, and commitments in the collections system.
• Generate and send client statements and reminder notices using approved templates.
• Review customer payments for basic discrepancies and coordinate with Billing/Finance to correct errors.
• Support account research including payment history reviews and invoice copies.
• Monitor aging reports and follow cadence-based workflow activities.
• Escalate unresolved issues to senior staff as needed.
• Assist in preparing weekly portfolio updates for team meetings.

Skills

AR collections

Client communication

Documentation

Education

High School Diploma

Job description

Cherry Bekaert is seeking a Collections Coordinator to manage AR portfolios and perform daily follow‑up, documentation, and issue resolution to support cash-flow goals. The role offers a hybrid schedule with 2–3 days per week in an office setting.

Ideal candidates will have at least 1 year of collections or AR experience in a professional services environment and a high school diploma. Join a firm known for growth, collaboration, and a strong inclusive culture.