Hybrid AP Dispute & Vendor Resolution Specialist

U.S. Electrical Services, Inc.; Middletown (CT); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Rx coverage

Paid Parental Leave

TeleMedicine

Matching 401(k)

Life Insurance

Disability Insurance

Flexible Spending Accounts

Employee Assistance Program

Voluntary Benefits

Job summary

U.S. Electrical Services, Inc. in Middletown, CT is seeking an Accounts Payable Dispute Specialist to manage vendor invoice disputes, credits, and reconciliations. You will investigate memos, track returns, and work with vendors and internal teams to resolve issues promptly.

The role requires strong Excel skills, knowledge of ERP systems, and excellent negotiation abilities. This hybrid position offers growth within a long-established electrical distributor.

Qualifications

• 3+ years in Accounts Payable or Receivables, vendor relations, or similar finance operations role
• Proficient with Advanced Excel (XLOOKUP, VLOOKUP, pivots)
• Working knowledge of inventory flows and 3-Way matching
• Strong negotiation skills with external vendors and internal stakeholders
• Ability to work independently to prioritize urgent items
• Ability to multitask, prioritize, and deliver in a high-volume environment
• Associates degree or higher preferred
• Hands-on experience with Epicor/Solar Eclipse (or comparable ERP/AP module) preferred
• Experience with JIRA or another ticketing/workflow system preferred
• Experience with automated Accounts payable invoice systems preferred

Responsibilities

• Investigate vendor debit memos; substantiate, dispute, and recover funds as appropriate.
• Track product returns and ensure timely issuance of credit memos.
• Compare vendor statements to Eclipse data, flag missing/duplicate items, determine root cause, and drive posting or corrective action.
• Analyze old unbilled items where inventory has been received or returned with no vendor receipt. Process writeoffs in line with company policy.
• Work through vendor credit balances and secure refunds or apply credits to open invoices.
• Update vendor contact information and ensure correct invoice delivery contacts; remove duplicates or unused vendors.
• Partner with Procurement, Receiving, Inventory Control, and Accounting to resolve recurring issues and improve upstream processes.
• Draft/refine SOPs, always look for better systems and processes to improve the Accounts Payable process flow
• Other tasks and Projects assigned

Skills

Advanced Excel

Vendor relations

Time management

Independent work

Negotiation

Multitasking

Education

Associates degree or higher preferred

Tools

Epicor/Solar Eclipse

JIRA

AP automation software

Job description

U.S. Electrical Services, Inc. in Middletown, CT is seeking an Accounts Payable Dispute Specialist to manage vendor invoice disputes, credits, and reconciliations. You will investigate memos, track returns, and work with vendors and internal teams to resolve issues promptly.

The role requires strong Excel skills, knowledge of ERP systems, and excellent negotiation abilities. This hybrid position offers growth within a long-established electrical distributor.