Accounts Payable Dispute Specialist

Monarch Electric Company; Middletown, Northern (CT, KY); Hybrid; USD 55,000 - 62,000; Full time

Benefits offered by this job

Matching 401(k)

Company-paid Life Insurance + (AD&D)

Supplemental Life Insurance

Short and Long Term Disability

Flexible Spending Accounts

Employee Assistance Program (EAP)

Voluntary Benefits including identity盗

Job summary

U.S. Electrical Services, Inc. (USESI) in Middletown, CT is seeking an Accounts Payable Dispute Specialist to manage the full lifecycle of vendor invoice disputes, chargebacks, unbilled returns, and credit balances.

You will investigate issues, identify root causes, and work with vendors to reach resolutions promptly and professionally. This role partners with Procurement, Receiving, Inventory Control and Accounting to resolve recurring issues and improve upstream processes.

Qualifications

• 3+ years in Accounts Payable or Receivables, vendor relations, or similar finance operations role.
• Advanced Excel (XLOOKUP, VLOOKUP, pivot tables).
• Working knowledge of inventory flows and 3-Way matching.
• Strong negotiation skills with external vendors and internal stakeholders.
• Ability to work independently to prioritize urgent items.
• Ability to multitask, prioritize, and deliver in a high‑volume environment.
• Associates degree or higher preferred.
• Hands‑on experience with Epicor Solar Eclipse (or comparable ERP/AP module) preferred.
• Experience with JIRA or another ticketing/workflow system preferred.
• Experience with automated Account payable invoice systems preferred.

Responsibilities

• Investigate vendor debit memos; substantiate, dispute, and recover funds as appropriate.
• Track product returns and ensure timely issuance of credit memos.
• Compare vendor statements to Eclipse data, flag missing/duplicate items, determine root cause, and drive posting or corrective action.
• Analyze old un-billed items where inventory has been received or returned with no vendor receipt. Process write‑offs in line with company policy.
• Work through vendor credit balances and secure refunds or apply credits to open invoices.
• Update vendor contact information and working with vendors to ensure they have the correct contact for invoice delivery. Vendor cleanup to ensure there are no duplicates or active vendors not in use.
• Partner with Procurement, Receiving, Inventory Control, and Accounting to resolve recurring issues and improve upstream processes.
• Draft/refine SOPs, always be looking for better systems and processes to improve the Accounts Payable process flow
• Other tasks and Projects assigned

Skills

Advanced Excel

Vendor negotiations

3-way matching

Inventory flows knowledge

Independently prioritize

High-volume environment

Education

Associates degree or higher

Tools

Epicor Solar Eclipse

JIRA

AP automation systems

Job description

Empower your Future at the Nation's Largest Independent Electrical Distributor!

At U.S. Electrical Services, Inc. (USESI), we combine over 100 years of expertise, $150M+ in inventory, and the power of 2,000+ dedicated employees across 150 locations to deliver excellence every day. As a family of 14 regional businesses, we thrive on innovation and teamwork, empowering our people to shape the future of the electrical industry.

USESI is looking for a motivated and enthusiastic Accounts Payable Dispute Specialist to manage the full lifecycle of vendor inventory invoice disputes, chargebacks, unbilled returns, and credit balances. In this role, you will investigate issues, identify root causes, work directly with vendors to reach resolutions, and ensure matters are resolved promptly and professionally. This position will be located in our Middletown, CT location.

Key Responsibilities:

• Investigate vendor debit memos; substantiate, dispute, and recover funds as appropriate.
• Track product returns and ensure timely issuance of credit memos.
• Compare vendor statements to Eclipse data, flag missing/duplicate items, determine root cause, and drive posting or corrective action.
• Analyze old un-billed items where inventory has been received or returned with no vendor receipt. Process write‑offs in line with company policy.
• Work through vendor credit balances and secure refunds or apply credits to open invoices.
• Update vendor contact information and working with vendors to ensure they have the correct contact for invoice delivery. Vendor cleanup to ensure there are no duplicates or active vendors not in use.
• Partner with Procurement, Receiving, Inventory Control, and Accounting to resolve recurring issues and improve upstream processes.
• Draft/refine SOPs, always be looking for better systems and processes to improve the Accounts Payable process flow
• Other tasks and Projects assigned

Qualifications and Skills:

• 3+ years in Accounts Payable or Receivables, vendor relations, or similar finance operations role
• Advanced Excel (XLOOKUP, VLOOKUP, pivot tables)
• Working knowledge of inventory flows and 3-Way matching
• Strong negotiation skills with external vendors and internal stakeholders
• Ability to work independently to prioritize urgent items
• Ability to multitask, prioritize, and deliver in a high‑volume environment
• Associates degree or higher preferred
• Hands‑on experience with Epicor Solar Eclipse (or comparable ERP/AP module) preferred
• Experience with JIRA or another ticketing/workflow system preferred
• Experience with automated Account payable invoice systems preferred

Benefits:
At USESI, we believe that our benefits should make a difference--to you, your job, and the life you lead outside of work. We are dedicated to supporting our most valuable asset, our employees!

Full-time employees are eligible for the following comprehensive benefit plan:

• Matching 401(k)
• Company-paid Life Insurance + (AD&D)
• Supplemental Life Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Choice of Voluntary Benefits including identity theft

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.

If you need an accommodation to apply for a job, please contact the Human Resources department at [e-mail] .

Location(s)

701 Middle Street, Middletown , Connecticut 6457 , United States

Pay Range

$27-$30 per hour

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please call 860.522.3232 or send an email to [e-mail] .

It is the policy of USESI and its affiliates to consider applicants for all positions without regard to race, color, religion, creed, gender, gender identity, national origin, age, disability, marital or veteran status, or any other legally protected status.