Hybrid AI Transformation Leader

FyrFly Venture Partners; Pleasanton (CA); Hybrid; USD 129,000 - 175,000; Full time

Job summary

Blackhawk Network seeks an AI Transformation Lead to bridge business strategy, process design, and execution. You will partner with the AI Solutions Architect and business leaders to identify, prioritize, and deliver large-scale AI-driven improvements across the company.

This is a business transformation role focused on reimagining how work gets done and ensuring measurable impact. This is not a traditional program management role.

Qualifications

• 8+ years of experience in business transformation, operations leadership, or change management, specifically driving digital transformation adoption.
• Related bachelor’s degree (Business, Tech, etc.)
• Proven ability to redesign business processes end-to-end and driving cross functional programs in complex organizations
• Hands-on experience with GenAI (specifically Glean, Claude, Copilot enterprise tools), and workflow automation platforms, with an applied focus on workflow redesign.
• Executive-level verbal/written skills, with experience designing enterprise learning programs to train staff on new technologies

Responsibilities

• Identify high-impact process inefficiencies
• Define future-state workflows enabled by AI
• Redesign workflows and operating models
• Comfortable pushing: “We don’t need this team anymore”
• Not just optimizing - willing to redesign from scratch
• Ensure teams actually use and benefit from new solutions
• Translate business requirements into clear problem statements
• Partner with the AI Architect to drive solution design and delivery
• Ensure on-time, high-quality deployment
• Build and manage an enterprise AI opportunity pipeline
• Sequence initiatives based on impact, feasibility, and speed
• Cost savings / headcount efficiency
• Productivity improvements
• Quality and cycle time gains

Education

Related bachelor’s degree (Business, Tech, etc.)

Tools

Glean

Claude

Copilot enterprise

Job description

Blackhawk Network seeks an AI Transformation Lead to bridge business strategy, process design, and execution. You will partner with the AI Solutions Architect and business leaders to identify, prioritize, and deliver large-scale AI-driven improvements across the company.

This is a business transformation role focused on reimagining how work gets done and ensuring measurable impact. This is not a traditional program management role.