Hybrid AI Ops Engineer: Circuit Platform

Cisco; Milwaukee (WI); Hybrid; USD 203,000 - 259,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid parental leave

Professional development

Job summary

Cisco is seeking an AI Ops Engineer for a hybrid role with onsite days in Raleigh, NC or San Jose, CA. You will drive AI-powered features, optimize LLM usage, and implement model routing within the Circuit platform.

Join a team delivering production-grade AI tooling, collaborating with product and design to scale solutions for Cisco’s 80,000+ users, while focusing on secure, high-performance implementations.

Qualifications

• Applied research to solve complex AI problems and evaluate new AI/ML technologies.
• Experience deploying AI features in production environments and scaling them responsibly.
• Familiarity with software engineering best practices, including secure coding.

Responsibilities

• Conduct applied research to evaluate and implement new AI techniques (model routing, batch capacity).
• Propose and evaluate fine-tuning open-source LLMs with defined metrics.
• Build, integrate, and maintain AI agents within the Circuit platform to automate processes.

Skills

Applied AI/ML research

LLMs & fine-tuning

Production software development

AI-assisted coding tools

Security-conscious coding

Education

Bachelor’s +6y / Master’s +4y / PhD +1y in CS/AI

Tools

GitHub Copilot

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Claude Code

Job description

Cisco is seeking an AI Ops Engineer for a hybrid role with onsite days in Raleigh, NC or San Jose, CA. You will drive AI-powered features, optimize LLM usage, and implement model routing within the Circuit platform.

Join a team delivering production-grade AI tooling, collaborating with product and design to scale solutions for Cisco’s 80,000+ users, while focusing on secure, high-performance implementations.