Hybrid AI Agent Delivery Engineer

PenFed Credit Union

McLean (VA)

Hybrid

USD 69,000 - 146,000

Full time

4 days ago

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Job summary

PenFed Credit Union is hiring a Hybrid Forward Deployed Engineer, AI Agentic Delivery in Tysons, VA. You will embed with business teams to translate complex problems into deployed AI agent solutions using Agentforce and related tools.

Responsibilities include delivering member-facing AI solutions, owning end-to-end components, collaborating with senior engineers, and building PenFed’s internal AI delivery capability for growth and vendor-independence.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field or equivalent combination of education and experience.
Three or more years of software engineering or technical delivery experience; senior roles may require more.
Experience delivering technical solutions in customer- or business-facing environments.
Experience delivering business-facing projects in financial services or other regulated industries.
Proficiency in one or more programming languages such as Python, JavaScript/TypeScript, Java, or Apex.
Experience with large language models, generative AI, or prompt engineering.
Knowledge of data modeling, APIs, and system integration patterns.
Ability to communicate and collaborate with business partners, technical teams, and risk/compliance stakeholders.

Responsibilities

Develop and deploy member and business solutions using approved AI tools, including GitHub Copilot, ROVO, and Agentforce tools.
Collaborate with senior engineers, architects, and Deployment Strategist to deliver solutions and own components.
Develop solutions across Agentforce, Data360, platform, and voice/headless architectures; provide field insights.
Maintain knowledge of emerging AI tools, models, and frameworks; share findings with team.
Develop and maintain production AI agents and digital experiences that support PenFed members.
Design agent intelligence: prompts, reasoning, tool calls, and integrations with PenFed systems.
Manage technical components through full lifecycle: architecture, deployment, validation, monitoring.
Design, build, and validate data models and pipelines using Salesforce Data Cloud, Data360, Snowflake.
Develop agent performance dashboards and KPI reporting to monitor deployment health and outcomes.
Contribute to POC designs and rapid deployments; collaborate with stakeholders and vendor teams.
Identify platform gaps and inform future enhancements with internal teams and vendor product groups.
Translate business requirements into deployable agentic solutions with sponsorship support.