Hybrid: Advanced Services Operations Specialist

Toyota Material Handling; Columbus (IN); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Paid Holidays

401(k) match

Medical plans

Life Insurance

Tuition Assistance

EAP

Fitness Center

Culture

Job summary

Toyota Material Handling North America is seeking an Advanced Services Operations Specialist in Columbus, IN. The role focuses on accurate invoice processing, asset management, and supporting Advanced Services programs while driving efficiency and customer satisfaction.

The position involves cross-functional collaboration, KPI monitoring, and process improvements, with a hybrid work schedule in Columbus, IN.

Qualifications

• Bachelor’s degree required or equivalent.
• Experience in operations, customer support, or related fields preferred.
• Experience supporting invoice processing, billing, or asset management activities.
• Strong data analysis and process-improvement mindset.

Responsibilities

• Process dealer invoices with accuracy and timeliness.
• Assist asset management and maintain program records.
• Monitor KPIs and reporting for operational decisions.
• Identify and implement efficiency improvements.
• Provide excellent customer service to dealers and customers.
• Support Fleet Account Managers with quotes and requests.
• Analyze data to identify trends and drive actions.
• Train users on systems and processes.

Skills

Analytical skills

Project management

Problem solving

Customer focus

Written communication

Organization

Adaptability

Cross-functional collaboration

Education

Bachelor’s Degree in Finance, Accounting, Business

Tools

Microsoft Office

Data analysis tools

CRM systems

Ticketing systems

Job description

Toyota Material Handling North America is seeking an Advanced Services Operations Specialist in Columbus, IN. The role focuses on accurate invoice processing, asset management, and supporting Advanced Services programs while driving efficiency and customer satisfaction.

The position involves cross-functional collaboration, KPI monitoring, and process improvements, with a hybrid work schedule in Columbus, IN.