Hybrid Administrative & Finance Support Specialist

Elevate Patient Financial Solutions®; Grand Rapids (MI); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

401K match

PTO 15 days

Paid holidays

Floating holidays

Elevate Day

Pet insurance

Referral bonus

Teamwork culture

Career growth

Job summary

Elevate Patient Financial Solutions invites applications for an Administrative Support Representative. This hybrid role is based in Grand Rapids, MI with some work-from-home options.

Schedule is full-time, 8:00 AM–5:00 PM, Monday–Friday, and includes supporting administrative and finance tasks. The role involves mail handling, filing, scanning, posting payments, and generating reports, along with project work for Supervisors and Managers.

Qualifications

• Excellent communication and organizational skills.
• Extensive Customer Service experience
• Ability to multitask and prioritize daily tasks.
• Strong attention to detail and accuracy.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Remote/hybrid work requires solid home internet.

Responsibilities

• Distribute and process mail and checks.
• Scan and file documentation for Admin and Legal teams.
• Process non-legal patient mail, returns, and faxes.
• Approve statement counts with the Statement Company.
• Handle lockbox exceptions and ACH errors.
• Post payments and reconcile client systems in Artiva.
• Support supervisor/manager with projects.

Skills

Communication skills

Organizational skills

Teamwork

Multitasking

Attention to detail

Customer service experience

Adapt to change

Problem-solving

Tools

Microsoft Office

Scanner

Copier

Fax Machine

Job description

Elevate Patient Financial Solutions invites applications for an Administrative Support Representative. This hybrid role is based in Grand Rapids, MI with some work-from-home options.

Schedule is full-time, 8:00 AM–5:00 PM, Monday–Friday, and includes supporting administrative and finance tasks. The role involves mail handling, filing, scanning, posting payments, and generating reports, along with project work for Supervisors and Managers.