Hybrid Administrative Assistant - Medical Education Office

Virginia Commonwealth University; Virginia (IL); Hybrid; USD 23,000 - 32,000; Part time

Benefits offered by this job

Hybrid work arrangement

Job summary

Virginia Commonwealth University (CTCCE) is seeking a part-time Administrative Support Specialist to serve as the front-line contact for the CTCCE and assist with routine office tasks. The role requires handling phone calls, emails, course materials, and records with confidentiality and professionalism.

The position supports students, faculty, and external partners in a service-oriented environment. A strong customer-service background and proficiency in MS Office are preferred.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact by answering the CTCCE main telephone line in a professional, courteous, and timely manner.
• Monitor and respond to the CTCCE general email account.
• Provide accurate information regarding course registration procedures, schedules, availability, and general program information.
• Route calls and emails to appropriate staff when issues cannot be resolved at the front-line level.
• Maintain a positive, service-oriented experience for students, healthcare professionals, and community partners.
• Assist with general office operations and administrative tasks; data entry and record maintenance.
• Prepare, print, assemble, and distribute course materials and educational documents.
• Support course preparation, logistics, inventory, and document organization.

Skills

Verbal communication

Written communication

Customer service

MS Office

Multitasking

Education

High school diploma

Tools

Outlook

Word

Excel

Job description

Virginia Commonwealth University (CTCCE) is seeking a part-time Administrative Support Specialist to serve as the front-line contact for the CTCCE and assist with routine office tasks. The role requires handling phone calls, emails, course materials, and records with confidentiality and professionalism.

The position supports students, faculty, and external partners in a service-oriented environment. A strong customer-service background and proficiency in MS Office are preferred.