Hybrid Accounts Receivable Collections Specialist

Rotary International; Evanston (IL); Hybrid; USD 59,904 - 66,560; Full time

Benefits offered by this job

Medical benefits

Flexible schedules

On-site cafeteria

Job summary

Rotary International in Evanston, IL, is seeking an Accounts Receivable Coordinator to manage past-due accounts, contact Rotarians for payment arrangements, and resolve billing inquiries in a fast-paced, multicultural environment.

The role requires strong communication, negotiation skills, proficiency in Oracle and Excel, and at least 3 years of AR experience. Hybrid work with monthly to several times weekly office visits is offered.

Qualifications

• Strong collection and customer service experience in a multi-cultural environment.
• Excellent written and oral English communication skills; Spanish a plus.
• Proven ability to research and resolve issues independently and with a team.
• Proficiency in Oracle financial management system.
• Knowledge of high-volume AR systems.
• Microsoft Office proficiency including advanced Excel.

Responsibilities

• Serve as the main point of contact for customer inquiries related to accounts.
• Initiate contact to collect outstanding balances in a professional manner.
• Maintain accurate application of payments and credit memos.
• Communicate policies on collection, termination, and reinstatement clearly.
• Research and resolve inquiries and issues.
• Partner with International Offices on collections to meet deadlines.

Skills

English fluency

Spanish knowledge

Customer service

Education

High School diploma; accounting/business coursework

Tools

Oracle Financials

Excel

Word

Outlook

Job description

Rotary International in Evanston, IL, is seeking an Accounts Receivable Coordinator to manage past-due accounts, contact Rotarians for payment arrangements, and resolve billing inquiries in a fast-paced, multicultural environment.

The role requires strong communication, negotiation skills, proficiency in Oracle and Excel, and at least 3 years of AR experience. Hybrid work with monthly to several times weekly office visits is offered.