Accounts Receivable Specialist — Hybrid Schedule & Growth

Great Lakes South Town; Glendale Heights (IL); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical and Dental Benefits

Life Insurance

PTO

401k & Company Match

Town Shares program

Job summary

RES-G in Glendale Heights, IL seeks an Accounts Receivable Specialist to manage a portfolio of customer accounts and pursue timely payments while preserving strong relationships. 100% on-site during training, then a hybrid schedule (3 days in office, 2 days remote).

Key duties include contacting customers on past-due balances, negotiating plans, reconciling AR, and collaborating with internal teams to improve collection outcomes.

Qualifications

• 2–5 years of AR, collections, or customer-facing experience.
• Experience with outbound calls and high-volume accounts.
• Strong customer service, communication, and organizational skills.
• Self-motivated and comfortable in a fast-paced environment.
• AR reconciliation experience is a plus, ERP familiarity helpful.

Responsibilities

• Contact customers by phone and email regarding past-due balances.
• Make outbound collection calls and negotiate payment plans.
• Research billing issues and reconcile AR accounts.
• Maintain accurate customer account information.
• Partner with internal teams on collection strategies.
• Meet AR goals, including call volume and aging targets.

Skills

AR experience

Outbound calls

Customer service

Communication

Organizational skills

Self-motivated

ERP experience

Tools

Global Edge ERP

Job description

RES-G in Glendale Heights, IL seeks an Accounts Receivable Specialist to manage a portfolio of customer accounts and pursue timely payments while preserving strong relationships. 100% on-site during training, then a hybrid schedule (3 days in office, 2 days remote).

Key duties include contacting customers on past-due balances, negotiating plans, reconciling AR, and collaborating with internal teams to improve collection outcomes.