Hybrid AR Collections Specialist

Rotary Club of Monroe, Louisiana; Evanston (IL); Hybrid; USD 39,674 - 44,083; Full time

Benefits offered by this job

Generous medical, dental, and vision

Progressive 401k matching

Above market PTO

Tuition reimbursement

Professional development opportunities

On-site cafeteria and coffee bar

Flextime

Close to CTA/Metra

Job summary

Rotary is seeking an Accounts Receivable Coordinator in Evanston, IL. The role focuses on managing past-due dues for Rotary/Rotaract clubs, contacting members to arrange payments, and resolving billing inquiries in a fast-paced, multicultural environment.

The position requires 3+ years in AR, strong English/Spanish communication skills, and proficiency with MS Office. Hybrid work is offered, with some in-office days at our headquarters.

Qualifications

• Strong collection customer service experience in a multi-cultural environment.
• 3+ years of experience in Accounts Receivable, billing & collection processes.
• Must be fluent in English and Spanish, written and spoken.
• Knowledge of a high-volume AR financial system.
• Intermediate Excel proficiency, Word, and Outlook.

Responsibilities

• Serve as the main point of contact for all customer inquiries and concerns relating to accounts.
• Initiate contact with customers to collect outstanding balances.
• Maintain customer accounts for accurate application of payments and credit memos.
• Clearly communicate collection, termination, and reinstatement policies to customers.
• Research and resolve inquiries and issues.
• Partner with International Offices on collection efforts to meet deadlines.

Skills

Accounts Receivable

English & Spanish fluency

Customer service

Microsoft Excel

Negotiation

Problem solving

Education

High School diploma

College coursework in accounting or business

Tools

Microsoft Office Suite

Job description

Rotary is seeking an Accounts Receivable Coordinator in Evanston, IL. The role focuses on managing past-due dues for Rotary/Rotaract clubs, contacting members to arrange payments, and resolving billing inquiries in a fast-paced, multicultural environment.

The position requires 3+ years in AR, strong English/Spanish communication skills, and proficiency with MS Office. Hybrid work is offered, with some in-office days at our headquarters.