Accounts Receivable Specialist – Hybrid, B2B Collections

Young Innovations; Algonquin (IL); Hybrid; USD 39,950 - 43,394; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid holidays

Paid time off

Disability insurance

Employee assistance program

Job summary

Young Innovations is seeking an Accounts Receivable Specialist in Algonquin, IL. You will manage B2B AR, coordinate collections, process orders, and reconcile accounts to ensure accurate cash application and balances.

This role emphasizes strong customer communication and collaboration with sales and accounting teams. The position supports a hybrid work model, with a focus on improving cash flow and resolving billing issues while maintaining positive customer relationships.

Qualifications

• 1-2 years of prior successful experience in effectively managing collections for a large portfolio of B2B customers
• High volume data entry experience
• High school diploma; some college or Associate’s Degree a plus; or an equivalent combination of education and experience

Responsibilities

• Manage B2B accounts receivable and collection activities for an assigned territory through phone and email communication.
• Review and process on-hold orders daily to support timely order fulfillment and payment resolution.
• Reconcile customer accounts to ensure accurate cash application and account balances.
• Prepare invoices for assigned customers and territories.
• Receive and process customer credit card payments via phone.
• Make recommendations regarding customer credit limits and payment terms.
• Audit and correct customer database setup and maintenance issues.
• Research account discrepancies and prepare refund documentation as needed.
• Build and maintain positive customer relationships while resolving billing and payment concerns.
• Assist with month-end close activities, including preparing customer statements, supporting account reconciliations, and completing other accounting-related tasks.
• Cross-train in other territories to provide departmental coverage and support business continuity.
• Manage incoming mail and coordinate appropriate distribution of correspondence and payments.

Skills

Collections

Data entry

Customer service

Education

High school diploma

Associate degree a plus

Tools

Microsoft Excel

CRM software

Job description

Young Innovations is seeking an Accounts Receivable Specialist in Algonquin, IL. You will manage B2B AR, coordinate collections, process orders, and reconcile accounts to ensure accurate cash application and balances.

This role emphasizes strong customer communication and collaboration with sales and accounting teams. The position supports a hybrid work model, with a focus on improving cash flow and resolving billing issues while maintaining positive customer relationships.