Hybrid Account Manager — City Media Campaigns & Growth

Intersection; Seattle (WA); Hybrid; USD 70,000 - 75,000; Full time

Job summary

Intersection is seeking a proactive Account Manager to join our Seattle sales team. You will drive client engagement, manage campaigns, and grow revenue through cross-functional collaboration with brands and agencies.

The role covers media planning, RFP oversight, post-campaign reporting, and delivering best-in-class service while working in a hybrid office environment with in-person Tuesdays and Wednesdays and flexible remote days.

Qualifications

• 3-4 years relevant work experience in a customer-facing customer success, account management or strategic consulting organization
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
• Strong communication and interpersonal skills. Proven experience building strong internal and external relationships
• Enjoy collaborating with people to get work done, but know when to take ownership of a task
• Demonstrate a high level of accountability for both your work/the work of your team

Responsibilities

• Manage day-to-day relationships with brands & agencies to deliver outstanding customer service
• Lead campaign kickoff calls reviewing all campaign details and requirements
• Take a consultative approach in shaping campaign creative and targeting to best meet client KPIs and ensure efficiency
• Creating media proposals and being an expert on our media
• Coordinate campaign deliverables to ensure they are compliant with requirements
• Work with Ad Operations to ensure quality and timely campaign launches
• Proactive collaboration with AE’s to identify & grow account revenue
• Interface with 3rd party vendors (research, analytics, data feed, etc.) as needed
• Develop interim and final campaign reports, identify and highlight key insights, and support campaign wrap-up reporting requests
• Research and identify solutions to increase spend for under pacing accounts while pitching existing Partners new packages / market developments
• Lead client meeting preparation liaising with internal teams to ensure top notch meeting deliverables; attend client meetings
• Strategize with cross functional teams on new development initiatives
• Develop new business via contract extensions and upsells (reactive & proactive)
• Manage Salesforce reporting for agency and client accounts
• Work closely with internal partnership and sales teams on post sale process.
• Manage all campaigns (proactive & reactive) under a revenue threshold

Job description

Intersection is seeking a proactive Account Manager to join our Seattle sales team. You will drive client engagement, manage campaigns, and grow revenue through cross-functional collaboration with brands and agencies.

The role covers media planning, RFP oversight, post-campaign reporting, and delivering best-in-class service while working in a hybrid office environment with in-person Tuesdays and Wednesdays and flexible remote days.