Hybrid Accommodations & Exam Logistics Coordinator

University Of Michigan; Ann Arbor (MI); Hybrid; USD 51,000 - 60,000; Full time

Benefits offered by this job

Generous paid time off

Retirement plan with matching

Health insurance

Life insurance

Long-term disability coverage

Flexible spending accounts

Onsite Fitness Center

Job summary

University of Michigan's Ross School of Business seeks an Accessibility Testing Coordinator to support exam accommodations. The role coordinates scheduling, space, and proctoring across courses, working with faculty, the Registrar's Office, and SSD.

This hybrid position requires on‑site presence three days per week in Ann Arbor, MI, with travel on campus as needed. Responsibilities include accommodations testing coordination, stakeholder communications, and process improvements within the Ross

Qualifications

• Associate's degree and 3 years of administrative or operational support experience, or an equivalent combination of education and experience.
• Experience coordinating logistics, scheduling, or complex workflows.
• Proficiency in Microsoft Office and Google Workspace, with demonstrated experience using Excel/Google Sheets.

Responsibilities

• Accommodations Testing Coordination (50%): coordinate scheduling, room reservations, and resource allocation for accommodated exams.
• Manage exam scheduling and logistics within the Ross Accommodations tool and communicate details to stakeholders.
• Provide primary user support for the Ross Accommodations tool and collaborate with IT and SSD partners on enhancements.
• Customer Support (30%): act as a point of contact for faculty and staff on exam logistics and ensure timely communication.
• Administrative Operations and Process Improvement (20%): maintain records, update procedures, and support continuous improvement.

Skills

Scheduling coordination

Logistics management

Stakeholder communication

Problem solving

Education

Associate's degree

Tools

Microsoft Office

Google Workspace

Excel/Google Sheets

Job description

University of Michigan's Ross School of Business seeks an Accessibility Testing Coordinator to support exam accommodations. The role coordinates scheduling, space, and proctoring across courses, working with faculty, the Registrar's Office, and SSD.

This hybrid position requires on‑site presence three days per week in Ann Arbor, MI, with travel on campus as needed. Responsibilities include accommodations testing coordination, stakeholder communications, and process improvements within the Ross