Hybrid Academic Operations Lead

Charter Oak State College; New Britain (CT); Hybrid; USD 85,000 - 114,000; Full time

Benefits offered by this job

Medical insurance

Retirement plans

Tuition reimbursement

Job summary

Charter Oak State College is seeking an Associate Director to serve as Academic Operations Coordinator, ensuring efficient academic services for the online environment. The role focuses on strategic coordination of Career Services, academic vendors, and the CAE, bridging programs and operations for student and faculty success.

The incumbent will supervise staff under the AVP of Academic Affairs, lead vendor management, library resources, and commencement activities, and promote AI-enabled

Qualifications

• Master’s degree in Education, Instructional Technology, Business, or a related field.
• Training & Project Management skills: background in educational operations or formal project management methodologies.
• Proven experience in budget monitoring and vendor assessment.
• Familiarity with Generative and/or Agentic AI tools and their application in academic settings.

Responsibilities

• Coordinate Academic Vendor Management & Assessment, directing associated staff to ensure day-one access to course materials.
• Lead Library Resource Strategy & Fiscal Stewardship, expanding and procuring online databases and subscriptions.
• Lead Center for Academic Excellence (CAE) initiatives, coordinating SME-led training and scalable modules.
• Oversee Career Services & Work-Integrated Learning (WIL) and AI-enabled coaching tools within the Career Center.
• Manage Commencement coordination, including budgets, registrations, and stakeholder communication.

Skills

Project management

Budget monitoring

Vendor assessment

AI tools familiarity

Education

Master’s degree in Education, Instructional Technology, Business, or related field

Job description

Charter Oak State College is seeking an Associate Director to serve as Academic Operations Coordinator, ensuring efficient academic services for the online environment. The role focuses on strategic coordination of Career Services, academic vendors, and the CAE, bridging programs and operations for student and faculty success.

The incumbent will supervise staff under the AVP of Academic Affairs, lead vendor management, library resources, and commencement activities, and promote AI-enabled