Hyatt Place Park City - Gallery Host

Aimbridge Hospitality; Park City (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Gallery Host for Hyatt Place Park City. This entry-level position involves providing exceptional customer service, assisting guests with check-in and check-out, and maintaining a welcoming environment. Ideal candidates will have strong communication skills and a passion for hospitality, with opportunities for growth in a supportive team atmosphere.

Benefits

Medical, Dental, and Vision Coverage

Paid Time Off

401k Retirement Plan

Employee Assistance Program

Daily Pay

Qualifications

• Minimum of one month related experience or equivalent training.
• Strong English language skills required.
• Previous customer service experience preferred.

Responsibilities

• Assist guests with check-in and check-out processes.
• Provide information to guest inquiries and coordinate requests.
• Prepare and serve food and beverages to guests.

Skills

Customer Service

Problem Solving

Communication

Multi-tasking

Professionalism

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Hyatt Place Park City - Gallery Host role at Aimbridge Hospitality

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Join to apply for the Hyatt Place Park City - Gallery Host role at Aimbridge Hospitality

Aimbridge Hospitality provided pay range

This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $19.00/hr

The Gallery Host creates the brand-specific experience (i.e. Hyatt) for our guests by offering guests a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.

Qualifications

• A minimum of one month of related experience; or equivalent combination of training and experience.
• Previous customer service experience in a hotel or related field preferred.
• Requires strong ability to read, write, and speak the English language.
• Ability to learn quickly and work in fast paced position with constant guest interaction
• Must possess basic computer skills including knowledge of Microsoft Office products such as Word and Excel.
• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics.
• Ability to multi-task.
• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.
• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position.
• Knowledge of, and ability to, appropriately interpret and follow policies and procedures.
• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; use equipment and materials properly.
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.
• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need.
  
  

Job Responsibilities

• Assist guests with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and beyond to provide assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc.
• Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities.
• Answer hotel telephones courteously and efficiently following brand-specific standards.
• Prepare, set up, stock, take down, clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards. Be familiar and knowledgeable with the operation of the POS system.
• Assist guests with food orders and serve food and beverage items to guests in a friendly, professional and timely manner. Use suggestive selling techniques. Maintain a clean, organized environment for guests by clearing tables during service.
• Follow brand-specific operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests’ expectations.
• Other duties as assigned.
  
  

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
  
  

Property Information

Explore the best of Park City. Enjoy the great outdoors during your trip at Hyatt Place Park City. With modern accommodations, year-round outdoor pool with heated pooldeck, and onsite ski rental shop, this Park City hotel is a premier winter destination with its proximity to the largest ski resort in the United States. Discover a recreational paradise with amazing activities for everyone year-round. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitality

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