Gallery Host

Hyatt; Park City (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Gallery Host to enhance guest experiences at Hyatt Place Park City. This entry-level position involves assisting guests with check-in/check-out, providing information, and maintaining a welcoming environment. Ideal candidates will have customer service experience, strong communication skills, and the ability to work in a fast-paced setting. Full-time hires are eligible for comprehensive benefits after an initial waiting period.

Benefits

Medical, dental, and vision insurance

Paid time off

401(k) plan

Daily Pay option

Employee Assistance Program

Qualifications

• Minimum of one month of related experience or equivalent training.
• Strong ability to read, write, and speak English.
• Previous customer service experience preferred.

Responsibilities

• Assist guests with check-in/check-out and provide information about hotel features.
• Prepare, stock, serve, and clean food and beverages.
• Answer hotel telephones courteously and efficiently.

Skills

Customer service

Problem-solving

Communication

Multi-tasking

Flexibility

Tools

Microsoft Office

Job description

Join to apply for the Gallery Host role at Hyatt.

The Gallery Host creates the brand-specific experience (i.e., Hyatt) for our guests by offering a welcoming, helpful, and exceptional service, while maintaining a clean, comfortable, and inviting environment.

Qualifications

• A minimum of one month of related experience or an equivalent combination of training and experience.
• Previous customer service experience in a hotel or related field preferred.
• Strong ability to read, write, and speak English.
• Ability to learn quickly and work in a fast-paced environment with constant guest interaction.
• Basic computer skills, including knowledge of Microsoft Office (Word and Excel).
• Ability to identify and resolve problems promptly; develop alternative solutions and use reason, even with emotional topics.
• Ability to multi-task and manage difficult or emotional customer situations.
• Maintain professionalism, respect, and consideration towards others.
• Follow policies and procedures appropriately.
• Adhere to safety and security procedures, report unsafe conditions, and use equipment properly.
• Communicate ideas and information clearly and concisely, orally and in writing.
• Reliable attendance and punctuality; flexibility to work outside regular hours as needed.

Job Responsibilities

• Assist guests with check-in/check-out, verifying registration, handling charges, and providing additional assistance (e.g., luggage, directions, reservations).
• Provide information to guests and visitors; coordinate special service requests; inform guests of hotel features and amenities.
• Answer hotel telephones courteously and efficiently.
• Prepare, stock, serve, and clean food and beverages, adhering to standards; operate POS system.
• Assist with food orders and serve in a friendly, professional, and timely manner; maintain cleanliness during service.
• Follow operational policies, including cash handling, safety, and security standards.
• Perform other duties as assigned.

After an initial waiting period, full-time hires are eligible for benefits such as medical, dental, vision, disability insurance, life insurance, paid time off, Employee Assistance Program, and 401(k). We also offer Daily Pay—ask your Recruiter for details.

Explore the property and community amenities at Hyatt Place Park City, a premier winter destination with outdoor activities, ski rental, and modern accommodations. Join a supportive team committed to excellent guest service and a collaborative work environment.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Hospitality