HVAC Warranty Technician

Radiant Plumbing & Air Conditioning; Austin (TX); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Vision insurance

401(k) with 4% match

PTO

Paid holidays

Paid parental leave

Company truck

Phone

iPad

Uniforms

Ongoing training

Job summary

Radiant Plumbing & Air Conditioning, serving Austin since 1999, seeks an experienced HVAC service technician. You will diagnose residential systems, perform warranty repairs, and document resolutions using ServiceTitan while delivering top-tier customer service.

Join a team with competitive hourly pay, weekly pay, and full benefits including medical, dental, vision, 401(k), PTO, holidays, parental leave, and company-provided truck, phone, iPad, and uniforms.

Qualifications

• 3+ years diagnosing and troubleshooting residential HVAC equipment.
• Experience with warranty service and post-installation repairs preferred.
• Experience with variable speed units and communicating systems.
• Experience replacing parts such as contactors, capacitors, motors, boards and sensors.
• Ability to recover, charge and handle refrigerant safely.
• EPA Certification and TDLR license required.
• Valid driver's license with no major violations in 3 years.

Responsibilities

• Run warranty calls and recalls on new system installations.
• Diagnose and troubleshoot residential HVAC equipment.
• Repair or replace warranty-related components and equipment.
• Perform quality assurance inspections to ensure installations meet company standards.
• Communicate findings and recommendations clearly with homeowners.
• Accurately document service details, parts used, and resolutions in ServiceTitan.
• Collaborate with installation teams to resolve recurring issues.
• Deliver an exceptional customer experience while representing the Radiant brand.
• Ensure all work is completed safely and per guidelines.

Skills

HVAC troubleshooting

Warranty service experience

Variable speed systems

Refrigerant handling

Parts replacement (contactors, capac,‑

ServiceTitan experience

Customer service & communication

Education

EPA Certification

TDLR license

Tools

ServiceTitan

iPad

Job description

Radiant Plumbing & Air Conditioning: We have been the bright and quirky spot serving Austin since 1999. When it comes to taking the heat, Radiant can’t be beat! When you see us, you remember us. When you join us, you join the best! Like air conditioners, be cool and apply today!

The Good Stuff:

• Competitive Hourly Pay + Weekly Pay
• Medical, Dental, Vision
• 401(k) with 4% Company Match
• PTO, Paid Holidays, and Paid Parental Leave
• Company-Provided Truck, Phone, iPad, and Uniforms
• Ongoing Training and Career Growth Opportunities

What You'll Do:

• Run warranty calls and recalls on new system installations
• Diagnose and troubleshoot residential HVAC equipment
• Repair or replace warranty-related components and equipment
• Perform quality assurance inspections to ensure installations meet company standards
• Communicate findings and recommendations clearly with homeowners
• Accurately document service details, parts used, and resolutions in ServiceTitan
• Collaborate with installation teams to identify and resolve recurring issues
• Deliver an exceptional customer experience while representing the Radiant brand
• Ensure all work is completed safely and in compliance with company and manufacturer guidelines

What You Need:

• 3+ years of diagnosing and troubleshooting residential HVAC equipment
• Experience with warranty service and post-installation repairs preferred
• Experience with variable speed units and communicating systems
• Experience replacing parts such as contactors, capacitors, motors, boards, and sensors
• Ability to recover, charge, and handle refrigerant safely
• EPA Certification and TDLR License
• Valid driver's license with no major violations within the last 3 years
• Ability to use an iPad and ServiceTitan software
• Strong attention to detail and commitment to quality workmanship
• Excellent customer service and communication skills
• Ability to work independently and solve problems efficiently

At Radiant, we don't just install comfort, we stand behind it. Apply today and join the team that keeps Austin cool!