HVAC Warranty Technician — Expert Troubleshooter

Radiant Plumbing & Air Conditioning; Austin (TX); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Vision insurance

401(k) with 4% match

PTO

Paid holidays

Paid parental leave

Company truck

Phone

iPad

Uniforms

Ongoing training

Job summary

Radiant Plumbing & Air Conditioning, serving Austin since 1999, seeks an experienced HVAC service technician. You will diagnose residential systems, perform warranty repairs, and document resolutions using ServiceTitan while delivering top-tier customer service.

Join a team with competitive hourly pay, weekly pay, and full benefits including medical, dental, vision, 401(k), PTO, holidays, parental leave, and company-provided truck, phone, iPad, and uniforms.

Qualifications

• 3+ years diagnosing and troubleshooting residential HVAC equipment.
• Experience with warranty service and post-installation repairs preferred.
• Experience with variable speed units and communicating systems.
• Experience replacing parts such as contactors, capacitors, motors, boards and sensors.
• Ability to recover, charge and handle refrigerant safely.
• EPA Certification and TDLR license required.
• Valid driver's license with no major violations in 3 years.

Responsibilities

• Run warranty calls and recalls on new system installations.
• Diagnose and troubleshoot residential HVAC equipment.
• Repair or replace warranty-related components and equipment.
• Perform quality assurance inspections to ensure installations meet company standards.
• Communicate findings and recommendations clearly with homeowners.
• Accurately document service details, parts used, and resolutions in ServiceTitan.
• Collaborate with installation teams to resolve recurring issues.
• Deliver an exceptional customer experience while representing the Radiant brand.
• Ensure all work is completed safely and per guidelines.

Skills

HVAC troubleshooting

Warranty service experience

Variable speed systems

Refrigerant handling

Parts replacement (contactors, capac,‑

ServiceTitan experience

Customer service & communication

Education

EPA Certification

TDLR license

Tools

ServiceTitan

iPad

Job description

Radiant Plumbing & Air Conditioning, serving Austin since 1999, seeks an experienced HVAC service technician. You will diagnose residential systems, perform warranty repairs, and document resolutions using ServiceTitan while delivering top-tier customer service.

Join a team with competitive hourly pay, weekly pay, and full benefits including medical, dental, vision, 401(k), PTO, holidays, parental leave, and company-provided truck, phone, iPad, and uniforms.