HVAC Warranty Technician

T3 Services Group; Austin (TX); On-site; USD 52,000 - 83,000; Full time

Benefits offered by this job

Competitive Hourly Pay + Weekly Pay

Medical, Dental, Vision

401(k) with 4% Company Match

PTO, Holidays, Parental Leave

Company-Provided Truck, Phone, iPad, &

Ongoing Training & Career Growth

Job summary

Radiant Plumbing & Air Conditioning in Austin is seeking an experienced HVAC technician to diagnose, troubleshoot, and repair residential systems, including warranty-related work. You will document service details in ServiceTitan, communicate recommendations to homeowners, and collaborate with installation teams to resolve issues.

Bring 3+ years of experience, EPA certification, and a valid TDLR license. A company truck, iPad, and ongoing training are provided to support high-quality workmanship

Qualifications

• 3+ years diagnosing residential HVAC equipment.
• EPA Certification and TDLR License.
• Experience with warranty service and post-installation repairs.
• Ability to use ServiceTitan on an iPad.
• Valid driver’s license with clean record in last 3 years.

Responsibilities

• Run warranty calls and recalls on new system installations.
• Diagnose and troubleshoot residential HVAC equipment.
• Repair or replace warranty-related components and equipment.
• Perform quality assurance inspections to ensure installations meet company standards.
• Communicate findings and recommendations clearly with homeowners.
• Accurately document service details, parts used, and resolutions in ServiceTitan.
• Collaborate with installation teams to identify and resolve recurring issues.
• Deliver an exceptional customer experience while representing the Radiant brand.
• Ensure all work is completed safely and in compliance with company and manufacturer guidelines.

Skills

HVAC troubleshooting

Warranty service

ServiceTitan

Customer service

Communication

Education

EPA Certification

TDLR License

Tools

iPad

ServiceTitan

Job description

Radiant Plumbing & Air Conditioning: We have been the bright and quirky spot serving Austin since 1999. When it comes to taking the heat, Radiant can’t be beat! When you see us, you remember us. When you join us, you join the best! Like air conditioners, be cool and apply today!

The Good Stuff

• Competitive Hourly Pay + Weekly Pay
• Medical, Dental, Vision
• 401(k) with 4% Company Match
• PTO, Paid Holidays, and Paid Parental Leave
• Company-Provided Truck, Phone, iPad, and Uniforms
• Ongoing Training and Career Growth Opportunities

What You'll Do

• Run warranty calls and recalls on new system installations
• Diagnose and troubleshoot residential HVAC equipment
• Repair or replace warranty-related components and equipment
• Perform quality assurance inspections to ensure installations meet company standards
• Communicate findings and recommendations clearly with homeowners
• Accurately document service details, parts used, and resolutions in ServiceTitan
• Collaborate with installation teams to identify and resolve recurring issues
• Deliver an exceptional customer experience while representing the Radiant brand
• Ensure all work is completed safely and in compliance with company and manufacturer guidelines

What You Need

• 3+ years of diagnosing and troubleshooting residential HVAC equipment
• Experience with warranty service and post-installation repairs preferred
• Experience with variable speed units and communicating systems
• Experience replacing parts such as contactors, capacitors, motors, boards, and sensors
• Ability to recover, charge, and handle refrigerant safely
• EPA Certification and TDLR License
• Valid driver's license with no major violations within the last 3 years
• Ability to use an iPad and ServiceTitan software
• Strong attention to detail and commitment to quality workmanship
• Excellent customer service and communication skills
• Ability to work independently and solve problems efficiently

At Radiant, we don't just install comfort, we stand behind it. Join the team that keeps Austin cool!

#RadiantATX1