HVAC Training & Programs Coordinator

Lennox; Fort Lauderdale (FL); Vor Ort; USD 35.000 - 45.000; Vollzeit

Benefits dieser Stelle

401(k) matching

Health insurance

Tuition reimbursement

Paid time off

Zusammenfassung

Lennox National Account Services in Fort Lauderdale, FL, is seeking an organized Training Coordinator to support HVAC training programs and related administrative processes. You will handle emails, schedule classes, prepare training materials, and maintain accurate records.

The role requires at least a high school diploma, 2 years in customer service or coordination, strong MS Office skills, and the ability to work quickly in a team environment.

Qualifikationen

• Requires a high school diploma or an equivalent combination of education and experience.
• Associates degree or equivalent is preferred.
• Minimum of 2 years’ experience in customer service, administrative support, and/or coordinating roles.
• HVAC knowledge/experience preferred.
• Ability to learn and understand technical terminology.
• Must be able to work in a fast-paced goal-oriented environment.
• Computer skills and extensive knowledge of MS Office Suite, particularly with Excel spreadsheets.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Superior problem-solving skills.
• Able to handle multiple tasks, stay organized, and focused on details.
• Enjoys working independently and with a team.
• Must be passionate about supporting another’s success.

Aufgaben

• Handle basic office tasks such as answering emails and phone calls related to training programs and classes.
• Process training documents accurately and in a timely manner making sure forms are complete and requirements are met.
• Accurately update and maintain tracking spreadsheets with relevant data.
• Follow-up, escape and report accurately on training data.
• Monthly calls to technicians and their managers for updates/feedback on tech’s progress/performance in training programs.
• Update technician and class training files to keep current and easily accessible.
• Prepare training documents and classroom materials for scheduled classes and to register techs.
• Maintains class calendar by setting up class invites and scheduling meetings accordingly.
• Setup class lunches, setup and refresh classrooms, and greet technicians and managers.
• Monitor stock supplies and report when there are shortages.
• Sort and distribute incoming mail.

Kenntnisse

Communication

Multitasking

Interpersonal skills

Organizational skills

Problem-solving

Teamwork

Attention to detail

Independence

Customer service

Ausbildung

High school diploma

Associates degree preferred

Tools

MS Office Suite

Excel

Jobbeschreibung

Lennox National Account Services in Fort Lauderdale, FL, is seeking an organized Training Coordinator to support HVAC training programs and related administrative processes. You will handle emails, schedule classes, prepare training materials, and maintain accurate records.

The role requires at least a high school diploma, 2 years in customer service or coordination, strong MS Office skills, and the ability to work quickly in a team environment.