HVAC Training & Field Technical Services Lead

Potere Search (PS); United States; On-site; USD 70,000 - 90,000; Full time

Job summary

A national HVAC services firm is seeking an HVAC Technical Services & Training Manager based in Phoenix, AZ. The role involves developing and delivering training programs for customers and technicians, providing technical support, and troubleshooting complex HVAC field issues. Ideal candidates should have extensive HVAC experience, excellent teaching abilities, and a commitment to customer satisfaction. This position offers opportunities for growth and cross-functional collaboration with sales and engineering teams.

Qualifications

• Experienced HVAC technician with strong training skills.
• Extensive experience with inverter-compressor or ductless systems.
• Ability to create technical manuals and content.

Responsibilities

• Develop and provide technical training to customers and staff.
• Create manuals and diagrams for HVAC systems.
• Troubleshoot HVAC field issues and guide contractors in diagnostics.
• Coordinate field issue resolutions and conduct site visits.

Skills

HVAC technology expertise

Teaching and training

Troubleshooting

Customer support

Job description

A national HVAC services firm is seeking an HVAC Technical Services & Training Manager based in Phoenix, AZ. The role involves developing and delivering training programs for customers and technicians, providing technical support, and troubleshooting complex HVAC field issues. Ideal candidates should have extensive HVAC experience, excellent teaching abilities, and a commitment to customer satisfaction. This position offers opportunities for growth and cross-functional collaboration with sales and engineering teams.