HVAC Trade Counter Specialist: Fast, Accurate Parts Expert

Tropic Supply; Miami (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Company-paid medical and life保险

Optional dental and vision coverage

Disability insurance (short-term &

401(k) with company match

Paid time off

Employee discount programs

Stable family-owned company

Job summary

Tropic Supply, Inc. in North Miami, FL, is seeking a Counter Sales Professional to join our team. This full-time role operates Monday through Friday, 7:00 AM to 4:30 PM, serving HVAC technicians and contractors who rely on fast, accurate product knowledge.

You will enter sales orders, process transactions, and assist with stock and loading duties in a busy counter and warehouse environment. We value reliability, a professional demeanor, and a willingness to learn on the job.

Qualifications

• High school diploma or GED equivalent.
• Customer service experience in a hands-on, high-volume environment.
• Basic computer proficiency, including data entry, order processing, and point-of-sale or inventory systems.
• Bilingual in English and Spanish preferred.

Responsibilities

• Serve the trade with confidence. You help technicians and contractors identify the right part, solve product questions in real time, and move fast without sacrificing accuracy.
• Manage the counter with precision. You enter sales orders, process transactions, handle returns, credits, and warranty claims, and keep the front-end running cleanly even when volume is high and customers are stacked up.
• Pull your weight on the floor. This is a hands-on environment. You assist with stocking, inventory counts, and helping customers load product safely. The counter and the warehouse are one operation, and everyone contributes.
• Build relationships that last. Contractors have options. They come back to us because of people like you. You treat every interaction as an opportunity to earn loyalty, not just close a transaction.

Skills

Customer service

Attention to accuracy

Self-directed

Bilingual English/Spanish

Education

High school diploma or GED

Tools

POS systems

Data entry

Order processing

Inventory systems

Job description

Tropic Supply, Inc. in North Miami, FL, is seeking a Counter Sales Professional to join our team. This full-time role operates Monday through Friday, 7:00 AM to 4:30 PM, serving HVAC technicians and contractors who rely on fast, accurate product knowledge.

You will enter sales orders, process transactions, and assist with stock and loading duties in a busy counter and warehouse environment. We value reliability, a professional demeanor, and a willingness to learn on the job.