HVAC Technician in Chesapeake

Energy Jobline ZR; Chesapeake (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Cutting Edge Total Comfort is seeking an HVAC Service Technician to diagnose, repair, and maintain residential and light commercial systems. You will explain options to customers and prepare accurate ServiceTitan estimates, upholding safety and EPA regulations.

Join our team to deliver high-quality workmanship, professional service, and strong teamwork while promoting indoor air quality products and system upgrades.

Qualifications

• Minimum 2 years HVAC service experience.
• EPA Certification required.
• Valid driver's license with acceptable driving record.
• NATE Certification preferred but not required.
• Knowledge of electrical, refrigeration, gas, and airflow diagnostics.
• ServiceTitan experience is a plus.

Responsibilities

• Diagnose and repair heating, cooling, and ventilation systems.
• Perform preventative maintenance and system inspections.
• Explain repair options clearly to customers.
• Prepare accurate estimates using ServiceTitan.
• Maintain notes, photos, and documentation in ServiceTitan.
• Promote indoor air quality products, maintenance agreements, and replacements when appropriate.
• Maintain a clean, organized vehicle and inventory.
• Follow safety policies and EPA regulations.
• Participate in training and team meetings.
• Provide exceptional customer service on every call.

Skills

HVAC troubleshooting

Customer service

Communication

Safety compliance

Tools

ServiceTitan

Job description

Job DescriptionJob Description

Position Summary

The HVAC Service Technician is responsible for diagnosing, repairing, maintaining, and servicing residential and light commercial HVAC systems while delivering exceptional customer service. Technicians are expected to represent Cutting Edge Total Comfort with professionalism, integrity, and pride. Experience with ServiceTitan is .

Essential Duties and Responsibilities

• Diagnose and repair heating, air conditioning, and ventilation systems.
• Perform preventative maintenance and system inspections.
• Clearly explain repair options and recommendations to customers.
• Prepare accurate estimates using ServiceTitan.
• Maintain complete notes, photos, and documentation in ServiceTitan.
• Promote indoor air quality products, maintenance agreements, and system replacements when appropriate.
• Maintain a clean, organized company vehicle and inventory.
• Follow all company safety policies and EPA regulations.
• Participate in training and team meetings.
• Provide exceptional customer service on every call.

Qualifications

• Minimum 2 years HVAC service experience .
• Valid driver's license with acceptable driving record.
• EPA Certification required.
• NATE Certification but not required.
• Knowledge of electrical, refrigeration, gas, and airflow diagnostics.
• Strong communication and customer service skills.
• ServiceTitan experience is a plus.

Physical Requirements

• Lift up to 75 pounds.
• Work in attics, crawl spaces, rooftops, and outdoors in varying weather.
• Climb ladders and work from heights.
• Stand, kneel, bend, and crouch for extended periods.

What Success Looks Like

• High-quality workmanship with minimal callbacks.
• Excellent customer satisfaction.
• Accurate documentation in ServiceTitan.
• Professional appearance and attitude.
• Strong teamwork and reliability.

Why Join Cutting Edge Total Comfort?

We believe in integrity, teamwork, continuous improvement, and exceeding customer expectations. We provide opportunities to grow your career while making a meaningful difference for our customers and our team.